San Joaquin Collision

4.8 (3,455reviews)
95%
3816 Fruitvale Ave,  Bakersfield,  CA  93308

In operation 31 years, 26 years at this location.

San Joaquin Collision is a full service collision repair shop in the Bakersfield and surrounding areas. Established in 1995. One of the few remaining locally owned and operated Collision repair shops in Bakersfield, Ca. We can help you with most insurance companies to make sure your car is repaired back the way it should be. San Joaquin Collision is a registered TOYOTA CERTIFIED REPAIR SHOP, ICAR GOLD collision repair shop. We give a LIFETIME guarantee on all our paint and workmanship. Don't let picking the wrong shop for repairs be another accident. Call us and ask if we can help you with your Repair needs or Insurance claim.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (3,455)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The friendly, professional, and welcoming staff atmosphere is frequently highlighted, along with proactive communication through daily text and phone updates that kept customers informed throughout the repair process. Timeliness is another strong point, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciated assistance with insurance coordination and the added touch of vehicles being cleaned inside and out before return. A few customers noted areas for improvement directly from their experiences, including occasional delays without timely notification, instances of incomplete repairs requiring return visits, and isolated concerns about quality control on finished work.
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"... that makes the whole process much less stressful. Their workmanship is outstanding, and they truly care about their customers. They communicate clearly, ..." Read more
"Everyone was friendly and efficient. Shortly, after bringing the car in we were given a cost estimate and an approximate ..." Read more
"... encountered at San Joaquin Collision was so friendly. The work performed was superior and done in a very timely manner." Read more
"The repair work done at San Juaquin Collision excels at perfection. Friendly and very knowledgeable staff. ALL the employees ..." Read more
"... been impressed with the customer service and the completed work is outstanding. My Lexus was returned to me perfectly restored and the detail was perfection." Read more

Likely to Recommend

Repair Quality

Excellent collision repair on my car! Awesome service! They detailed my car inside and out! Very happy with San Joaquin!

Customer Service

My Experience

Friendly staff and excellent job done on my vehicle. I will highly recommend to others.

Likely to Recommend

Repair Quality

My car looks brand new 😊

Customer Service

Very kind and helpful

My Experience

El trato es muy amable, explican paso a paso lo que harán, son muy rápidos y muy profesionales, porque me mostraron en la computadora cada pieza que se cambió, estoy muy satisfecho con todo, gracias.

Likely to Recommend

Repair Quality

Muy amables, realizaron un trabajo muy profesional y te muestran en la computadora las partes que han cambiado, saben muy bien lo que hacen y no me hicieron esperar mucho tiempo.

Customer Service

My Experience

My Experience

Steve is amazing and does an amazing job instilling trust and going out of his way to make sure the clients needs come first. he has helped me with my car twice now and both times he’s been thorough and made sure nothing was missed and if it was he made to take the time correct it when needed. super grateful for their help! Thank you!

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Repair Quality

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My Experience

Likely to Recommend

Repair Quality

When I picked up my car the repair looked great but the battery was dead. Their excuse was the battery was bad and died cause of all the wires I have coming from it. They said they charged it twice cause it died on them. The battery was fine when I dropped the car off. The battery wouldn’t die if they would stop leaving doors open or if they wouldn’t have the radio playing while they work on the vehicle. I know how shops are with peoples cars. I replaced the battery in my car 4-6 months ago, they jump started my car and I went straight to Oriellys and had the battery tested. Oriellys told me it was still a good battery just needed to be charged. I had it replaced with a better battery anyway. So SJC lied to me about my battery dieing easily cause it’s bad. SJC made excuses so they wouldn’t have to replace it on their dime.

Customer Service

When I picked up my car the repair looked great but the battery was dead. Their excuse was the battery was bad and died cause of all the wires I have coming from it. They said they charged it twice cause it died on them. The battery was fine when I dropped the car off. The battery wouldn’t die if they would stop leaving doors open or if they wouldn’t have the radio playing while they work on the vehicle. I know how shops are with peoples cars. I replaced the battery in my car 4-6 months ago, they jump started my car and I went straight to Oriellys and had the battery tested. Oriellys told me it was still a good battery just needed to be charged. I had it replaced with a better battery anyway. So SJC lied to me about my battery dieing easily cause it’s bad. SJC made excuses so they wouldn’t have to replace it on their dime.

Returned Clean

Likely to Recommend

Repair Quality

Employees were very helpful. Awesome team!

Customer Service

My Experience

Thank you for beautiful work

Likely to Recommend

Repair Quality

Customer Service

Your fast and great quality work.

My Experience

Great staff, kept me informed daily . My car looks the same as the day I purchased it. Thank you.

My Experience

Only place we will bring our vehicles.

My Experience

I was beyond pleased with my service. My car was detailed inside & out. It was such a pleasant surprise. As I have metastatic breast cancer & it is difficult for me to really clean clean my car. I was so over joyed with not only their work on my vehicle on the outside but the inside as well. Thank you again.

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

Great job

Customer Service

Great job

My Experience

I appreciated the text on the updates about my car.

My Experience

I always have a good experience at San Joaquin. Communication, workmanship is top of the line.

Likely to Recommend

Repair Quality

Estimator kept us informed at every step and the results look beautiful.

Customer Service