Caliber - Bakersfield - West Dale

5.0 (178reviews)
100%
4856 Rosedale Ln,  Bakersfield,  CA  93314
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (178)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before their accidents. The team received high marks for proactive communication, including regular text updates and step-by-step progress notifications that kept customers informed and stress-free throughout the repair process. Timeliness was a standout strength, as numerous customers highlighted that repairs were completed ahead of schedule. Customers also appreciated the extra mile the team went, such as providing rides, delivering vehicles to homes, detailing car interiors, and polishing headlights. The professionalism, friendliness, and dedication of the staff were repeatedly highlighted as making stressful situations much easier to navigate. A few customers noted minor areas for improvement, such as parts availability limitations and occasional quality checks needed at pickup, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"My car looks better than before my accident. Im thankful for the quality of service"
"... a Monday, and had it back to me Wednesday night. I couldnt even tell the vehicle had been rear ended. They also polished my headlights and cleaned a stain ..." Read more
"Excellent work and the paint match was perfect. Hope I never need them again but if I do Ill definitely ..." Read more
"The quality of the repair is very good, the repair itself looks incredible. The time it took seems reasonable as well, I was ..." Read more
"... me informed and accommodated all of my requests. the repair seems perfect, and the clean up looks pristine." Read more
"Vehicle was done ahead of time, which was wonderful. Repair looks great."
"Caliber collision made the repairs, quick, easy and finished ahead of schedule."
"Even sooner than promised"
"My vehicle was completed early and when a recommendation was made for additional ..." Read more
"... are. Set up process was informative and very easy. I was updated every step of the way so I didnt have to worry about where we were in the process. The work provided ..." Read more
"Every step of the way I was kept updated. I never wondered what was going on."
"... experience as smooth and stress-free as possible. The communication throughout the repair process was excellent, and I was always kept informed. The team was professional, ..." Read more
"I appreciated the communication and the timeliness of repairs."

Likely to Recommend

We have already done so.

Repair Quality

You went over and above what was required. I appreciate the work you did to buff out some light rust that existed on the top of our car.

Customer Service

You kept us in the loop during the process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional , courteous and did a great job

Translated from Spanish by Carwise
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My Experience

Gracias por su excelente trabajo, Son personas muy amables respetuosas y muy profesionales excelentes servicio.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

SERVICE WAS AMAZING AND QUICK

Customer Service

CHRISTINA WAS SO GOOD AT FOLLOWING AND UPDATING

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was completely satisfied with the whole process from beginning to end. Cesar De Leon kept me informed during the complete repair and I felt he went above and beyond to make us feel like truly valued customers.First time going to that repair facility and would definitely recommend to friends and family.

Likely to Recommend

Repair Quality

I was very satisfied with the whole process. Can't say enough about Cear De Leon that went above and beyond to feel like a valued customer. Like I mentioned in a previous review. I would definitely recommend to friends and family.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

my adviser kept me informed and accommodated all of my requests. the repair seems perfect, and the clean up looks pristine.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Exceptional customer service!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Made an appointment and when I arrived great service. The insurance information was ready, car was inspected, car rental pick up was a short time. Received a text when car was ready. They took care of the rental car return. The car was cleaned before I arrived. Great service, thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

“Everyone was great and went above and beyond to make my experience as smooth and stress-free as possible. The communication throughout the repair process was excellent, and I was always kept informed. The team was professional, friendly, and made sure everything was taken care of. I truly appreciate the great service and would definitely recommend Caliber Collision.”

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cesar was great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience. Thank you so much 🤩

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Excellent service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were efficient and finished work on my truck early. Communication on what they were going to repair and updating were all good. Overall a great experience

Likely to Recommend

Repair Quality

Customer Service

They communicated and explained everything clearly.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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