Bakersfield Auto Body
In operation 28 years.
Bakersfield Auto Body is a locally owned repair business that has been serving the community since the 1950's. Our goal is to provide high quality repairs in a timely fashion whether we are dealing with an insurance company or repair paid out of pocket. We provide a high level of client satisfaction and stand proud as we deliver a Limited Lifetime Warranty on the repairs we turn out. As the only factory backed and trained Toyota and Lexus Certified Collision Center in Kern County, you can trust us with your vehicles. Bakersfield Auto Body holds additional factory and I-Car training for Honda, Acura, GM, Nissan, Hyundai, Kia and Ford Aluminum. The local choice is the preferred choice, Bakersfield Auto Body!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Chinese
- Vietnamese
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and very satisfied
Customer Service - 5.0/5.0 -
very responsive and cordial
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied and happy with the work that’s been done on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have used BAB fir each of my cars for years when there was a need- a big need or a little one. I have been totally satisfied everytime. The service, the personnel and the overall experience is A+.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely I will recommend.
Repair Quality - 5.0/5.0 -
Workmanship is outstanding.
Customer Service - 5.0/5.0 -
Customer service is awesome.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very clean
Repair Quality - 5.0/5.0 -
Did a excellent job
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect paint match! Everything looks great.
Customer Service - 5.0/5.0 -
Great customer service, especially from Katrina.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will not recommend anyone to go there,such a terrible job
Repair Quality - 0.5/5.0 -
I have never seen such an ugly job that you guys did to my vehicle,I wouldn’t recommend to anyone to go to you place 👎🏼
Customer Service - 1.0/5.0 -
I called 2 times and they never called me back in Until this moment I am still waiting for them to call me back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
My car was sitting in the shop for 1 month and 22 days. I understand their reason is covid. But there has to be a way to expedite the repairs or else help the customer. It was hard to go to appts without a ride.
Repair Quality - 1.0/5.0 -
I was told my car will be brought to Mercedes dealership to check coolant sensor, they never did. Dash board has notification to check coolant level. Gabriel said they change coolant fluid and filled it up themselves. They should just brought the car there cuz I have given them permission. My car was brought in to Bakersfield auto body shop on Nov 30,2021. I had to call the estimator 5 times that there was a fluid leaking after the accident.
Customer Service - 0.5/5.0 -
Estimator told me to update me but on 3 occasions he never did. Even the mgr left me a message to update me, she never did. I have to follow up. My car was drivable but I rented a car for a month as allowed only by my insurance. From 12/29/21 i have no ride , had to ask help from family and friends to bring me to my appts. I could have drooped in the car when the parts arrived. Everyone blamed it to covid. But Bak AUto Body Shop could have helped me in those 22 days that I have no ride after a month of car rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I still believe they're one of the best in town, I just had other major issues from the accident & a loss that put my life into termoil
Repair Quality - 3.5/5.0 -
There are areas not put back together properly & dark fingerprints on the white areas above my back hatch. Rubber on the side not replace & not in original state, missing caps, felt instead of manufactured plastic in my back wheel area? Not my fault but I don't get my same auto back?
Customer Service - 4.0/5.0 -
We had a lapse in some communication but the office was very nice & very good to me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My wife didn’t think they done a good job buffing around the door seam otherwise a pretty good job.
Customer Service - 5.0/5.0 -
Had good service