Banks Collision Center

4.7 (1,995reviews)
96%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,995)

Likely to Recommend

Absolutely! I've used Bank's Collision Center in the past and the quality of work as well as the level of customer service has always been top-notch.

Repair Quality

Very satisfied with the work that was done and the on-going communication updates that were provided along the way.

Customer Service

Customer service received by everyone that I had contact with was outstanding.

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Likely to Recommend

Like I said the work so far is great and everything matches and employees where friendly and inviting.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Nope.

Repair Quality

Clearly missing plastic fasteners. Large seem in bed liner.

Customer Service

Communication was awful. No one took responsibility, it was always someone else forgot to call or do something.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great customer service

Customer Service

Meera & staff were easy to deal with & helpful

Likely to Recommend

Repair Quality

Banks Collision Center, Scott Walker, Liz and Melanie are very professional, they go the extra mile to satisfy a customer. Workmanship is tops.

Customer Service

Banks Collision Center, Scott Walker, Liz and Melanie are very professional, they go the extra mile to satisfy a customer.

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Certified Honda/Acura repair

Repair Quality

Very, nice work and followed my request for conservative repair and painting. I didn't want to involved more than needed. Fit and contour excellent, painting appears like factory paint, only a close study reveals any difference. Mira, their estimator, is quite nice!

Customer Service

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Likely to Recommend

Repair Quality

Excellent work. Looks great, and I assume you did an alignment as well, because the car drives better than it did even before the accident. Thanks!

Customer Service

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Repair Quality

Excellent work communication also excellent.

Customer Service

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Repair Quality

the work done on the truck is great!!

Customer Service

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Repair Quality

Customer Service

Everyone I spoke with was so helpful

Returned Clean

Likely to Recommend

Highly recommend!

Repair Quality

Fantastic.

Customer Service

Updated weekly, explained everything. Everyone was wonderful.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

I was missing some things from my car.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

On a recent claim, Banks went above and beyond my expectations...very happy with their service, responsiveness and professionalism throughout the process.

Customer Service

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Repair Quality

Customer Service

Holly was very helpful in estimating, re-estimating and getting our vehicle in for repairs. Kudos to Holly

Returned Clean