Banks Collision Center

4.7 (1,995reviews)
95%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,995)

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Difficult to work with and felt like there was no effort to get the work done in a timely manner. Delays cost me time off from work and a week of rental charges. I would advise others to look and compare elsewhere

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I had arranged to have the work done while I was on vacation for a week. Was told it would be ready on time. When called to pick up was told “clips were ordered” and it would take another week. I was forced to rent a car and had to keep calling for updates. Vehicle was just barely completed in two weeks (original quote was one week). Rental cost was an additional $207.

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Service! 100 percent office lady to shop

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Very friendly customer service, able to accomodate a short repair window, vehicle was ready on time and the drop or and pick up process were easy. Highly recommed Banks Collision Center if you are ever in need of auto body repairs.

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Very good quality and staff very friendly

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All folks where very very kind and friendly.

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Scott and Meera were excellent to work with . I would like to thank the body guy who compounded and buffed the hood and took out all the imperfections that came from the factory . Great job . Thank you.

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My only reservation is that I asked to be informed after the assessment was done before any repairs were started. When I was called, the parts were already ordered. I wanted to be sure there was no structural damage but was not as concerned with cosmetic repairs. Due to a delay with a minor part, my car was gone for 2 weeks.

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Banks Collision was great to work with, good communication and very timely repairs done.

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Excellent customer service

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A little more expensive but yes I would recommend

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Contact locate in Ohio is out of touch with what was going on

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Excellent in NH

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One tire was replaced which now makes the car drive less smooth. All the tires were matching until the repair. Also one of the rims was damaged prior to dropping it off but now has more noticeable damage, not sure how that happened.

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