Banks Collision Center

4.7 (1,995reviews)
95%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,995)

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Excellent service

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I recommend them to anybody they are very professional and care about there work very pleased if I need to I would differently go back so glad my Honda dealer recommended them to me

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When I first talked to someone about my car she was very informative and very knowledgeable so I know I wanted my car worked on and very pleased I did

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It was excellent the Ladies there are very friendly and professional

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So far so good

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Ladies t the desk were very helpful and pleasant

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Our Camaro was brought back to perfect condition after having been in a collision with a deer. The team at Bank's also dealt with our insurance company directly so we didn't have to and got them to pay more than originally agreed upon costing very little out of our pockets.

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Our Camaro was brought back to perfect condition after having been in a collision with a deer. The team at Bank's also dealt with our insurance company directly so we didn't have to and got them to pay more than originally agreed upon costing very little out of our pockets.

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Very helpful. Dealt with difficult insurance adjuster persistently and in my interest

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When I approached my insurance company with the estimate that was given to me from Holly my insurance company approved that amount when my insurance company got an estimate from you people it was a different amount. So I had a co-pay of $500.00 but because you gave my insurance company a different estimate it cost me more or I couldn't have my vehicle back love the work that was done but I think when you get an estimate done you people should honor the original estimate instaed of making stupid excuses to get more money out of the consumer.

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already expressed my concern

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Very likely

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Satisfied!!!

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took longer than anticipated

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The only problem I had had nothing to do with the quality of the work they left my patch door open in the back of my car filled with dust

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The only gripe I have is during the repair process my rear hatch door was left open and everything in my trunk was covered in heavy dust. It took my hours to rid my vehicle of the dust..

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All well

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Came out great, looks as it did previous to the damage!

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I'm sorry .. at this point in time, I do not feel like I can provide a positive recommendation.

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While I am sure the the quality of the repair is wonderful, I was very disappointed in the condition that my vehicle was left in. After the repair was completed, there were several pieces of broken glass remaining in my vehicle. There as glass in both front seats, in the cup holder, surrounding the shifter, down between the seats & the console, and on the dash. I was not expecting a full detail of my vehicle, but I did not expect to have to clean up glass following the repair.

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based on my recent experience

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Body work on truck looks great, but asked several times about washer fluid not working after accident, as didnt see it was on estimate, i was told it would be checked out. Picked up truck and drove on trip, got home and tried to use washer fluid system, and it still doesnt worked. I travel extensively for a living and work long hours, so dont have time to call and argue about this subject, and its difficult to get time to drop my truck off, as i work out of country, and the vehicle logistics are difficult. Im disappointed this item was not repaired, The washer fluid system is located directly behind the fender that was removed and replaced, it least it was supposed to be a new fender, now i have doubts, and wonder if the worker just covered it up in Bondo, as he didnt address the washer fluid system as promised, what else was not done. My expectation is that if i make multiple referrences to a system not functioning after and accident, then it should be addressed and tested before the truck leaves, i guarantee that did not happen, so yea im disappointed. I just came off a 22 hour shift, and im exhausted, but wanted to let you know of my experience since you asked.

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