Banks Collision Center

4.7 (1,995reviews)
95%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,995)

Likely to Recommend

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Repair Quality

Customer Service

Returned Clean

My Experience

The work was done well. But there was a imperfection in the paint on the bumper and I wasn't informed about it until I looked and my headlights are also not alligned. Otherwise everything else looks great so far.

Likely to Recommend

Try not to cut corners.... Fix it right the first time and it will save a lot of money in the long run and get more business rather than people seeing bad reviews....

Repair Quality

Besides the fact that I have to send it back again to get a decent amount of issues fixed is annoying and shows lack of quality and care.. Nothing would have been done if I hadn't spoken up. The paint work was good though and the car was nice and clean when I got it back and the customer service was really good. Very nice.

Customer Service

Returned Clean

Likely to Recommend

Not being ready cost me 3 days extra rental and by not informing me the car not ready at least 1 hrs in advance

Repair Quality

Customer Service

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My Experience

My Experience

Great fast service. Great work. Great people.

My Experience

Very pleased with the service and polite staff

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Perfect service

My Experience

When I went to pick up my vehicle, the service was great. I was in & out quickly. My car looked good as new & they even cleaned the interior so that looked brand new. Thank you!

My Experience

Likely to Recommend

Yes definately, if we hear of anyone.

Repair Quality

The work you did was great and in a timely fashion!

Customer Service

Everyone was extreamely helpful and pleasant.

Returned Clean

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Customer Service

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My Experience

I'm dissatisfied with your collision dept

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Repair Quality

Customer Service

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My Experience

Poor communications. Car had scratches on newly replaced parts!

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Customer Service

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Repair Quality

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Repair Quality

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Repair Quality

my first time dealing with Banks and I gotta tell you I was and am very impressed with their service. they handled every issue and answered all questions quickly and eith class.

Customer Service

Returned Clean

My Experience