Banks Collision Center

4.7 (1,995reviews)
95%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,995)

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My Experience

Thank you for the superior service...

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I am not happy that used parts were used without consulting with me, but everything looks great.

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Thank tou for the great customer service and quality repair!

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Line work could have been better

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Didn't return phones calls

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My Experience

I was told 2 days prior to the actual completion of my repair that it would be done by the end of the day. It was actually 2 full days later! Communication about the completion time was poor. Several calls made by the customer to just figure out what was going on.

My Experience

Picked up car per Geico website stating it was ready for pickup. Paid deductible and drove away before finding there was a piece still in my back seat needing installing. Was told I had agreed already to bring car back for additional pieces that were on backorder. This conversation never happened and no appointment was previously made for this. I should have been at least advised more repairs were necessary than I was informed before I drove off the lot.

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Iam wanna say take your be me to own dealer

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My Experience

I had to leave the car after traveling an hour to pick it up because the window motor had been damaged during the repair. Very disappointed especially after choosing you over a more convenient shop. I still don't have my car.

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got better once it escalated to Tim

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My Experience

Great job great people overall awesome!! Qiuick and good quality! Tammy Alden

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Texts regarding when my car was finished were never accurate causing me to leave work early and drive 50 miles only to be told it was not done.

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