Banks Collision Center
Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0 -
Maybe. I had to go there because my insurance said to
Repair Quality - 4.0/5.0 -
Good job. Timely manner
Customer Service - 3.5/5.0 -
Good
My Experience - 5.0/5.0 -
Good feedback throughout the process. I'm impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
ladies at the front counter were great,courteous and efficient
My Experience - 0.0/5.0 -
General lack of communication with the status of my vehicle. the auto emails said one thing but the cr reps said another. many times called and received no return phone call.
Likely to Recommend - 0.5/5.0 -
See previous comments
Repair Quality - 0.5/5.0 -
Car was there for a month and not finished. The customer service was absolutely terrible. I had to call and get updates. The auto emails are a joke, my car was supposed to be done on 4/10 accord to the emails and its 4/30 and my car is still not finished. Body work that has been done thus far seems good but again car is not finished. Overall customer service is better at a self service gas station.
Customer Service - 0.5/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
The customer service was horrible
My Experience - 0.0/5.0 -
The job was originally supposed to take one week, then got extended another week and then took almost two weeks longer equaling almost four weeks. When I picked up my Jeep the interior was completely coated in dust. Even when it was cleaned again it wasn't as clean as it was when it was does off to your facility. Not very happy and will never use your services in the future!
My Experience - 5.0/5.0 -
Convenient, eager to help, one stop shop. Love it. Keep up the good work. Best Customer service. A lot of companies could learn a thing or two from you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved the constant updates!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful repair job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told my car would be finished 3/16/15 and when I went to get it 3/17 at 8:30 am was told it would be ready at the end of the day it just needed to be washed. I went there that night at 5 and was told it just needed to be washed and they couldn't do the full cleaning they usually do but would do a quick wash on the outside. I said fine then a guy came out and told me about a $500 deductible id heard nothing about. So I went home with no car the next morning I called usaa who told me that was waved and banks should already have that info. So I called banks and told them the I fo and ask that do the full cleaning now that I have to come back anyway, the lady said not a problem should be ready at 11. I show up to pick up my car around 1pm its sitting in front and definitely was not cleaned on the inside but also someone decided to hang my bra from rear view. Not impressed at all
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My cars seems to work fine know but I wasn't impressed with my bra hanging from the rearview with I picked it up