Banks Collision Center

4.7 (1,995reviews)
95%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,995)

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My Experience

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Repair Quality

Everything was great except I broyght my car in for front end damage and they didn't go through the vehicles mechanics thoroughly because when I fill my windshield fluid it pours right out so they clearly missed a crack in the compartment

Customer Service

They were helpful but slid my card multiple times which charged my card multiple times

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My Experience

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Great people.

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My Experience

Overall, it was a fine experience and we're pleased with the results. We have some minor adjustments that need to made to some of the repaired/replaced parts and will be calling in to schedule an appointment.

Likely to Recommend

Repair Quality

Overall, happy with the results. We have some battery issues, loose molding, and decal problems, rear door doesn't shut easily, etc. but nothing major. We'll be bringing it back in shortly.

Customer Service

It was obviously busy when our car was there, but we occasionally did not get answers to our questions. Overall it was fine.

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depends on where they were and what insurance they were going through..

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Ben was very professional and accommodating to my concerns and felt very confident about an excellent job.

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Communication with the customer was not good.

Customer Service

After informing the young woman of the correct phone needed to contact my daughter regarding her I continued to receive texts and voice messages.

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My Experience

My Experience

Thanks for the great service....I was very impressed even with email status updates

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asked for oil change...it wasnt done

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