Banks Collision Center
Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My overall experience at banks Chevrolet collision center was decent my car looked wonderful in the end all repairs were done correctly the only problem that I had overall was the time that I was estimated for my car to be completed was way off of what actually happened I was given seven days for the car to be completed and then when I went to pick up the car they told me it would be an additional seven days to complete the car . They should be better about their time estimates. People rely on their cars and when you give them a specific time they rely on having their car back at that time not one week later
My Experience - 5.0/5.0 -
Good communication and excellent work, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was excellent! I love how my car was taken a good care and on time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody did a great job to assist us with getting our car repaired. Johanna, Stevi, Alyssa , Loren, Charlie and the rep from Geico all helped to coordinate getting our car repaired last Friday. Patti and I are grateful for the excellent work that you all did.....thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I love the fact that they were quick and easy. The text message system they have to give you progress is fantastic! I pick up my rental and dropped it off at the same place! They even vacuum my car. Very AMAZING!!!
My Experience - 0.0/5.0 -
I just wish there was more communication between the Between the collision and the customer
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
There should've been more updates on the status of my vehicle
Customer Service - 3.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
upon closer examination of your repairs, the wrong parking lenses was replaced, the hood alignment had to be corrected when I picked up the car, the turn signal light was out, I was told that the car was ready and drove 50 miles round trip to find out that it was not ready.Banks did compensate me for the wasted trip, and I am thankful. Also a replacement part that was ordered did not come in and I requested that the part be shipped to my home. I had to argue with the Geico rep. about the parking light assembly,(since the original rep. was out sick) I was told that the assembly would be replaced.Call me, we'll talk.
Likely to Recommend - 0.5/5.0 -
NEVER
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I would never bring another vehicle to Banks. Requested several times to speak to someone other than the receptionist and was told there was no one else. t
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great job
Returned Clean
My Experience - 5.0/5.0 -
Thank you its beautiful. Just like it never happend:)
My Experience - 0.0/5.0 -
I was happy with everything but the communication between my insurance and your company I didn't get a time frame of when my car would be done or where it was at, and how long it may be. but everything else was excellent I was treated great like I mattered the car turned out awesome everyone smiled and said hi to me and made sure that I was being helped and that all my questions were answered. thank you