Banks Collision Center

4.7 (1,995reviews)
95%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,995)

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My Experience

Great experience!

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My Experience

Banks did an amazing job on our repairs. They went above and beyond or expectations and we will be referring them to all of our friends! Thank you!

Likely to Recommend

Repair Quality

they went above and beyond

Customer Service

very friendly

Returned Clean

Likely to Recommend

Repair Quality

Excellent job!

Customer Service

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My Experience

Very happy with the results and we will definitely use Bank's again if the occasion should come up again....

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My Experience

I noticed you had to replace the back window. Is there any chance you still have the old one? I had a window decal that I would love to have back/ it said Dartmouth Medical School. No big deal if you don't have it / just thought I'd ask. Thank you!

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Would have been 10, but there is dirt in the paint job.

Customer Service

Customer Service at the front desk was excellent.

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My Experience

Likely to Recommend

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My Experience

It would have been nice to have been told the truth in the beginning so I wouldn't have been so upset

Likely to Recommend

it would have been a 10 except for the insurance adjuster

Repair Quality

you can see a difference of the lines on the good

Customer Service

the insurance adjuster said one thing then did another

Returned Clean

My Experience

I was very pleased to be kept in formed if all the repaired done on my car! Thank you very much!

My Experience

They broke the part in my car tried to hide it. Then they wanted to bill my insurance company for an hour of time to install the part. We did it in the parking lot in less than 5 minutes including removing and replacing the seats. Banks is running scams on insurance companies.

Likely to Recommend

Repair Quality

You broke a part on my Tahoe. AFTER we found your repairman admitted to doing it. Then you wanted to bill our insurance company for an hour of time. I installed the part in less than 10 minutes. The fact that YOU broke the part, tried to hide it from us and then tried to bill our insurance for YOUR error make me believe NOTHING you tell us is truthful. I'm recommending people stay away from Banks

Customer Service

It took 6 weeks for a part to come in. We had to call to fjnd out if the part came in.

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Likely to Recommend

Repair Quality

Banks had my car for more than three days. I never heard from them with updates. I had to call to check on the car and status of repairs at least twice.

Customer Service

Returned Clean