Bates Collision
In operation 44 years, 8 years at this location.
Bates Collision has served the Erie area since 1982 with the highest quality collision repair for domestic and foreign vehicles. We have grown over the years and we are now located in beautiful Harbor Creek Township on Buffalo Road. Our new facility occupies over 20,000 square feet and is home to the most state-of-the-art collision repair equipment. Our technicians are I-CAR trained and our painters are PPG certified. We are part of the Ford Certified Collision Network and the Subaru Certified Collision Network.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I had a vehicle repaired and I am very grateful and satisfied with the outcome of both experiences. Brian kept me well informed and I am very thankful for the excellent service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hi my car looks brand new outside and inside - they even cleaned the floor mats . The bumper matches perfectly and I will recommend their excellent repair work to everyone . Thank so much!
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend to all .
Repair Quality - 5.0/5.0 -
More than just satisfied!! Was surprised and pleased - my car looked “Brand New “ was sparkling clean inside and out! A joy to as in the chilly weather ! Will recommend their service to everyone . M. jones
Customer Service - 5.0/5.0 -
Everyone very helpful and thoughtful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very easy to deal with and did great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and polite. Great work on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Appreciate Joe!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bates is the best hands down never disappointed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have not bin in sunny weather since pickup and now truck is dirty! If I have see something I don’t like I will get back to you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had work done a little over a year ago at Bonnelles Collison and we were completely disappointed, and seemed annoyed when we had complaints. The individuals at Bates were clearly knowledgeable, kind, and clearly did an excellent job. Would absolutely use there services again!
Customer Service - 5.0/5.0
My Experience - 1.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
My car’s fixed parts doesn’t looks like new or real cause there is big gaps and and also marks in between so it is ok but not really happy plz and thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It was a great experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The end to end experience with Bates was excellent, from scheduling to the interactions with Joe. Everyone was very professional and friendly.