Ray Wakley's Car Care & RV Center
In operation 48 years.
Since 1978 we have been serving Northwestern PA, Western NY and Northeastern OH including Buffalo, NY and Cleveland, OH. We're proud to have the finest products and services in the industry. Family owned and operated, we pride ourselves on our commitment to exceeding customer expectations. Our vision is to supply our customers with the best valued products in the industry and to smother them with unbeatable service after the sale. The day you take delivery of your New RV or Used RV is not the end of our relationship, it is the beginning.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very satisfied with the work done
Customer Service - 4.5/5.0 -
No problems with any people at your facility satisfy with the people I dealt with
My Experience - 0.0/5.0 -
Let me start by answering your question: Yes and no. I was told it would take a little over a week. When I dropped the car off, I asked, "Was there a chance of getting it back late Friday?" They told me, "Probably not, but we'll try." I got a call and an email Thursday afternoon saying the car was ready to pick up. I didn't catch the email because we weren't home. So, we got a phone message, which was maybe around 2:00. We called about 3:30 and were told the Body Shop manager had gone to a meeting and would call tomorrow morning, Friday, and that he had left no word about the car being done. I kept being told there was nothing set about the car, over and over. (I just feel if I were told, "Just a minute, I'll check further," put on hold, and even if that was all, picked it up from being on hold and told me, "Couldn't find out anything," I would have felt more like they were trying.) I was very pleased with the workmanship. I was very pleased about getting it back quicker than I expected. And everything like that, it looks wonderful. And it's not just your company; it's everywhere. It's a lack of communication between departments or just poor communication. After all was said and done, it was more of a "yes" than a "no."
Likely to Recommend - 4.5/5.0 -
Please see previous comments.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I would have given a 10, except for a couple of things. When we first arrived no one there...and there were 3 people, including the gal behind the main counter, greeted or acknowledged us. They were chatting together but chose to ignore customers. Also, we received an email saying that the vehicle was finished and we would be contacted to pick it up. After a couple of hours we called and were told that the person we needed to talk to left early and we'd have to call the next day. So...there's only one person who can give us our car, after being told it was ready? A bit frustrating, to say the least. Otherwise we were very happy with the outcome.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work done efficiently, with great communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Many compliments about how good the repairs were done on our Honda. Neighbors, friends and relatives all were impressed with work man ship on the repairs. I got it one week past the estimate date. Only bad comment I have.
Likely to Recommend - 5.0/5.0 -
Would recommend this body shop to anyone.
Repair Quality - 5.0/5.0 -
Overall very good quality work. Would recommend this shop to anyone.
Customer Service - 5.0/5.0 -
Keep me up to date on progress of repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike was great to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was wonderful to work with
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
It took a week to get the estimate which affected car rental time.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Estimate was done on 5/2/26 day after accident. Appt for repair was 5/8 - with a 8 day plan to have repairs done on 5/17. Car was not done till 5/24 and addl 5 business day due to not having all the parts. It seems to us that the repair estimate done on 5/2 would have been enough time to get the parts in. So we were actually without the Jeep for 2 weeks and two days.
My Experience - 5.0/5.0 -
Great Job guys, your the best in the business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a job very well done. Your the best in the business
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like to thank everyone for their hard work car looks amazing
Likely to Recommend - 5.0/5.0 -
Very happy with all the work done on the car
Repair Quality - 5.0/5.0 -
Am very happy with my car it looks amazing thank you for getting me in so soon I appreciate everything you and your staff done to repair my car
Customer Service - 5.0/5.0 -
Am very happy with my car it looks amazing thank you for getting me in so soon I appreciate everything you and your staff done to repair my car