Bates Collision
In operation 44 years, 8 years at this location.
Bates Collision has served the Erie area since 1982 with the highest quality collision repair for domestic and foreign vehicles. We have grown over the years and we are now located in beautiful Harbor Creek Township on Buffalo Road. Our new facility occupies over 20,000 square feet and is home to the most state-of-the-art collision repair equipment. Our technicians are I-CAR trained and our painters are PPG certified. We are part of the Ford Certified Collision Network and the Subaru Certified Collision Network.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair was great. The. wet trunk issue was NOT great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair and great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend it!
Repair Quality - 5.0/5.0 -
Very accommodating and very accurate on their time line.
Customer Service - 5.0/5.0 -
Very accommodating and very accurate on their time line.
My Experience - 5.0/5.0 -
We were very impressed with the care and concern Bates Collision showed while working to get our vehicle back to us. Their continuous updates were very reassuring. All staff that we worked with were kind and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished a day earlier than expected.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very thankful for all their help and understanding.
Customer Service - 5.0/5.0 -
Everyone was kind and understanding during the process of getting the car repaired.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the quality of the repair
Customer Service - 5.0/5.0 -
Very nice customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe was extremely polite and professional.
Customer Service - 5.0/5.0 -
Everyone I talked to was very knowledgeable and took the time to explain the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was well coordinated and worked out perfectly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have been telling friends about service.
Repair Quality - 5.0/5.0 -
Very professional. Was informed every step in the repair process.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended them many times over the years. I still have my flashlight pen from 25 years ago
Repair Quality - 5.0/5.0 -
As usual, the Bates team went above and beyond my expectations
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and client friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took way too long to repair my truck.
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well. The damage is completely fixed. They kept me in the loop throughout the entire process. Having rental on property for drop off was a huge plus
Customer Service - 5.0/5.0 -
All very kind and kept me in the loop with all things going on