Bates Collision
In operation 44 years, 8 years at this location.
Bates Collision has served the Erie area since 1982 with the highest quality collision repair for domestic and foreign vehicles. We have grown over the years and we are now located in beautiful Harbor Creek Township on Buffalo Road. Our new facility occupies over 20,000 square feet and is home to the most state-of-the-art collision repair equipment. Our technicians are I-CAR trained and our painters are PPG certified. We are part of the Ford Certified Collision Network and the Subaru Certified Collision Network.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend.Did a great job in a timely manner.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional job. Auto looks great. The employees are very well mannered and treat you like family. Awesome job! I have no problem if someone needs their auto repaired to recommend Bates Collision. Thanks for the coffee cup also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice customer service!! I like how they keep us updated with the car!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
In and out quick, arranged everything and did a great job. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will defintely use Bates again, as neccessary. Very pleased with the outcome.
Repair Quality - 5.0/5.0 -
We appreciated the clear communication and follow through on the given expectations of the process.
Customer Service - 5.0/5.0 -
The staff was clear, concise and very professional with every stage of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hands down.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bate's customer service through the entire repair process was second to none! Everyone we spoke with was professional, polite, and knowledgeable. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, great communication, and good work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and finished under the time first given for the repairs. I have no doubt if I should have a problem you would help me in solving it. Thank all involved for the excellent job you did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Personnel very friendly and knowledgeable
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Other than being a couple days behind the expected delivery date everything was handled very smoothly and I can’t even tell where the damage was.