Bates Collision
In operation 44 years, 8 years at this location.
Bates Collision has served the Erie area since 1982 with the highest quality collision repair for domestic and foreign vehicles. We have grown over the years and we are now located in beautiful Harbor Creek Township on Buffalo Road. Our new facility occupies over 20,000 square feet and is home to the most state-of-the-art collision repair equipment. Our technicians are I-CAR trained and our painters are PPG certified. We are part of the Ford Certified Collision Network and the Subaru Certified Collision Network.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really do not have time right now to fill out a survey but I am totally satisfied. No complaints. Thank you for understanding
Customer Service - 5.0/5.0 -
I am really busy and usually don't take do these surveys but the work was so good I will take the time.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Even though I live on the west side of Erie and it's a long commute
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Heck yeah
Repair Quality - 5.0/5.0 -
It was so shiny and new. They even cleaned the inside!! So happy to see my Subydoo all fixed up
Customer Service - 5.0/5.0 -
Very kind and welcoming
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Car looks fantastic job as usual. Appreciate your attention to detail, professionalism and your talent is unrivaled. Thank you again for the the start to finish support and text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional interactions and car looks like it did when we purchased it brand new
Customer Service - 5.0/5.0 -
Accommodating and professional
Returned Clean
My Experience - 5.0/5.0 -
Very happy with my service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work nice people everything good all around
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely!
Repair Quality - 5.0/5.0 -
Bates made our situation very easy. I appreciated bates getting our repair done in a timely fashion! Everyone was very pleasant to deal with! My brother recommended us to get our repair done there. He had a deer ran into his car and he was very pleased with his repairs! I would highly recommend bates for their car repairs! Thank you for making our experience a good one!
Customer Service - 5.0/5.0 -
It went really well!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I always have a great experience and the work is always amazing
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You have all been very helpful & kind and my Kia looks brand new again. You went above & beyond to make my car look good. You also worked really well with my insurance company. Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was impressed by the way you guys cleaned my vehicle. Would recommend you guys to anybody.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It’s looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
It looks great!
Likely to Recommend - 5.0/5.0 -
100% recommend you guys!