Bates Collision
In operation 44 years, 8 years at this location.
Bates Collision has served the Erie area since 1982 with the highest quality collision repair for domestic and foreign vehicles. We have grown over the years and we are now located in beautiful Harbor Creek Township on Buffalo Road. Our new facility occupies over 20,000 square feet and is home to the most state-of-the-art collision repair equipment. Our technicians are I-CAR trained and our painters are PPG certified. We are part of the Ford Certified Collision Network and the Subaru Certified Collision Network.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Job well done! I will definitely recommend your services to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courteous and pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bates is great. They handled the entire process from A-to-Z working with the insurance company, offering to get us a rental car directly to their shop, the estimate and ultimately they work on fixing our vehicle after it was hit by a deer. They even cleaned the car inside and out when we picked it up.
Customer Service - 5.0/5.0 -
Everyone there is incredibly friendly and Joe was going above and beyond to make sure we were satisfied. Their communication is really good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bates was amazing. Communicated through the entire process. My car was repaired early and they cleaned the inside. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look good, no issues at the moment.The staff were friendly and were in contact with me throughout the process. I would recommend them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys always do a great job. This was my second time around with you and the workmanship is always outstanding. Thanks to everyone that worked on it.
My Experience - 5.0/5.0 -
Bates collision did an amazing job on my car. I am very satisfied with the work done . I would definitely recommend Bates for any auto body repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. The job done on my car looks amazing.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the results. And was on time they had giving me for completion. It was a lot of work that was done. Thankyou for your expertise in the collision and repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wouldnt take my vehicle anywhere else.. Customer service and repairs are top notch..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the entire process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
really great repair job
Customer Service - 5.0/5.0 -
very friendly and helpfull staff