Bayview Cadillac
In operation 80 years, 49 years at this location.
14,500 sq. ft. Collision Center, secured property Paint and Body facility for all makes and models State-of-the-art equipment including 2 Down Draft Paint Booths, 1 Prep Booth, Car-O-Liner State of the art measuring system, 2 frame repair machines Full service department Innovative drive-through system On-site fully stocked parts facility Enterprise Rental cars available on premises Courtesy shuttle service Computerized color matching I-Car and ASE Certified Technicians A beautiful customer lounge and boutique Complimentary STARBUCKS coffee made fresh to order A work area with multiple computers, printer and WIFI
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:30 am - 2:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car sat for several days following completion of repair. No one contacted me. I had to call inquiring about the status of my vehicle. After finally getting my vehicle back, I was told I owed $100. I told the rep that Allstate had already sent me a payment of $473.41to add to the deductible of $100. I was told no, pay $100. The next day I received a text, from the rep that stated, are you aware you owe $473.41? Please respond. This entire experience is totally unacceptable. I will never, ever, use Bayview Cadillac Collision center again!!
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Victor and Juan was excellent.. I will always recommend Bayview for any sales, service or repairs..
My Experience - 5.0/5.0 -
I greatly appreciate ithe professionalism, follow up and over all attitude of Juan, my service representative in the collision department. He delivered as promised and my car looks brand new. Juan represents the great experience I have had with Ed Morris since the first day I walked into the showroom. As I have repeatedly told everyone, I never even considered a Cadillac until I visited ur dealership. One of the best features of my Cadillac is the customer service I always receive from from Ed Morris.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Ed Morris Collusion department did an excellent repair on my car. Looked brand new. My collision advisor, Juan, keep me up to date on the process, sent me pics of progress of the repair and was always professional and courteous.
Customer Service - 5.0/5.0 -
Juan was outstanding.
Returned Clean
My Experience - 5.0/5.0 -
Very thorough
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very thorough
My Experience - 5.0/5.0 -
It took only 3 days to repair the car.Juan Beracochea,the body shop advisor,was very helpful.He let me know when the car was available for pickup.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bayview fixed my car last February and I told my insurance company I wanted to bring it back to Bayview because they did a great job
Customer Service - 5.0/5.0 -
Juan was fantastic he kept me informed the entire time
My Experience - 5.0/5.0 -
Third time this year Bayview did some repai work for me. They are great and take pride in their finished product, your satisfaction! Thanks Victor, Juan, Chris and Paul..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Juan was fantastic. He kept me updated every day
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Ithey took over 2 months with my Escalade. When I got it I had to take it back and still have not receive it. Iâm having to call to get updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Ready on Time?
Yes