Impact Paint and Body

4.9 (2,148reviews)
99%
5700 NW 9 Avenue,  Fort Lauderdale,  FL  33309

In operation 52 years.

Impact Paint & Body is a family owned business that has been serving the community since 1974. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service and communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,148)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted, with customers feeling well-cared-for throughout the process. Communication stands out as a major strength, with regular text updates, phone calls, and portal access keeping customers informed at every stage. Timeliness is another key strength, as numerous customers noted their vehicles were completed on or ahead of schedule. Repeat customers and strong referral intent reflect deep trust in the shop. A few customers noted minor areas for improvement, such as occasional delays in communicating schedule changes and one instance of unresolved mechanical vibration, but these represent a small fraction of the overall feedback.
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"... pressure, just honest work. When I picked up my car it looked absolutely flawless, better than it did before the accident. This is the kind of autobody shop you ..." Read more
"They are excellent in all of the fields: 1. Customer Service 2. Communication 3. Responsiveness 4. Estimated Time Frame 5. Extremely ..." Read more
"... to the day I bought it from the dealership. Their craftsmanship and attention to detail is superior. Thank you again for fixing my car and being an incredible ..." Read more
"... xustomers provided. I am glad I did my homework beacausw these guys did a wonderful job. My Palisade looks as good as new. The price was reasonable also. They kept me informed ..." Read more
"Awesome work, quality repairs had to identify where the damages were. Work was completed on schedule."
"... Quality work performed on my car. Easy to work with. Car was ready before promised date. Great experience." Read more
"They delivered it two days earlier than expected."
"My car was ready early"
"Fast turnaround and done correctly"
"... be finished in three weeks from they have told me. Impact finished it within two weeks and the car looks brand new again. Thank you Impact." Read more
"... approach. The complimentary shuttle service and the consistent daily text updates made the entire process incredibly convenient and reassuring. I am exceptionally satisfied ..." Read more
"Communication was great! I loved the text updates"
"The entire process was smooth and easy! I was given a link in which I could follow along with progress of my vehicle, I received phone call updates, and ..." Read more
"They texted me with updates through whole process."
"I'm very satisfied with the work done and the communication throughout the repair. They went about and beyond the get my ..." Read more

My Experience

Excellent service by a team of professionals with integrity. Everything was perfectly explained and completed. Thank you!

My Experience

Chris, very professional and went over and beyond to make sure I was satisfied.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair quality was done perfectly.in a timely fashion. The employees were friendly and profesional. I will recombined impact Paint & Body to anyone who requires this type of work. I’m completely satisfied.:

Likely to Recommend

I will recommend this company to friends and family

Repair Quality

Great service, the repair was done perfectly. The staff is friendly and profesional.

Customer Service

My Experience

I do not have any specific names, however EVERYONE I encountered from calling just to get information to walking through the doors was extremely courteous, helpful, gentle, and all around knowledgeable. They kept me informed on every step and made sure I was comfortable with everything even up to me leaving their lot . I was referred to three body shops by the insurance and when mentioned everyone I knew just from the mention of Impact obliged me to get the work done there. I am extremely happy and the work was beyond d what I expected. My car looked newer than when I even purchased it off the lot a few months back. This is what a new black car should look like. Thanks guys

Likely to Recommend

Second time,

Repair Quality

Great service and very professional team.

Customer Service

Second time we use them. Fix repairs in a very timely manor.

My Experience

My Experience

None

Likely to Recommend

Quality repair

Repair Quality

Customer Service

Did excellent work

My Experience

Your employees are professional and polite. I appreciated working with Chris. Thank you for a job well done!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job on the repair of my car

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Had a great experience with Impact. Made the repairs from my insurance claim extremely easy and convenient. And the repair job was top notch. Thanks guys!

My Experience

Excellent customer service in and an outstanding team. Highly recommended..

My Experience

Great service and help.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work- thank you

My Experience

I am not feeling well and haven’t really examined everything but from what I can see it looks new and shiny .