Impact Paint and Body

4.9 (2,124reviews)
99%
5700 NW 9 Avenue,  Fort Lauderdale,  FL  33309
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In operation 52 years.

Impact Paint & Body is a family owned business that has been serving the community since 1974. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service and communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru
Call
Email

Reviews (2,124)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted, with customers feeling well-cared-for throughout the process. Communication stands out as a major strength, with regular text updates, phone calls, and portal access keeping customers informed at every stage. Timeliness is another recurring positive, as many vehicles were completed ahead of schedule. A few customers noted minor areas for improvement, such as wishing for more proactive follow-up communication and slightly faster turnaround times, but these were far outweighed by the overwhelmingly positive experiences shared. Repeat customers and strong referral intent reflect a high level of trust and satisfaction with the shop overall.
AI-Generated from reviews written in the last 12 months
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"... pressure, just honest work. When I picked up my car it looked absolutely flawless, better than it did before the accident. This is the kind of autobody shop you ..." Read more
"They are excellent in all of the fields: 1. Customer Service 2. Communication 3. Responsiveness 4. Estimated Time Frame 5. Extremely ..." Read more
"... repaired my Camaro from a side swiped accident. They repaired the damage so well you can not tell anything was done at all. Excellent craftsmanship!" Read more
"... to the day I bought it from the dealership. Their craftsmanship and attention to detail is superior. Thank you again for fixing my car and being an incredible ..." Read more
"... and beyond for me anytime I have had to use them. They do qualify work in a timely manner. Absolutely recommend this company. The BEST!" Read more
"They delivered it two days earlier than expected."
"3 days earlier than estimated!"
"... be finished in three weeks from they have told me. Impact finished it within two weeks and the car looks brand new again. Thank you Impact." Read more
"... estimate to the updates during the repair process. My vehicle was done at the time specified and the work was impeccable!!! Thank you" Read more
"A couple of days over but they wanted to make sure everything was 100%. I appreciate that."
"... I could follow along with progress of my vehicle, I received phone call updates, and they kept me very well informed. The work they did on my Subaru was perfect! I would ..." Read more
"... approach. The complimentary shuttle service and the consistent daily text updates made the entire process incredibly convenient and reassuring. I am exceptionally satisfied with ..." Read more
"Communication was great! I loved the text updates"
"They texted me with updates through whole process."
"I'm very satisfied with the work done and the communication throughout the repair. They went about and beyond the get my ..." Read more

Likely to Recommend

Would Always recommend this company.

Repair Quality

This company is AWESOME!! my car looks brand new, they were very nice and accommodating. Did a Great Job!! Thank you Michelle Lawhorn Kia K4

Customer Service

They are Great...

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

2020 Infiniti Q60 looks great! Nice work on the paint and body!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

You guys are great!!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks great. I would use you again.

Likely to Recommend

Already did.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an amazing job and made my car look brand new with extra touches.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This isn't my first time going to Impact. As before, the staff was courteous, honest, and the repair work was exceptional! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

You did an outstanding job on my 2022 Corvette. The work was completed to perfection and I have absolutely nothing with the highest praise. You guys are the best.

My Experience

Great service. I will tell my family and friends about the excellent service that I received. They even cleaned my vehicle inside and washed the whole vehicle very nicely.

My Experience

Excellent service and repair as always. I wouldn’t get my car fixed anywhere else.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job. Car looks perfect, body and paint.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing work and attention to detail! Communicated through out the job! They actually finished before the estimated date. I can even say the car looked better than the day I bought it.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

They're the best in town

Repair Quality

Very neat work with a sense of professionalism

Customer Service

Oh they were great very mannered

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Behalf did the job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Impact goes above and beyond for me anytime I have had to use them. They do qualify work in a timely manner. Absolutely recommend this company. The BEST!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Chris is a solid guy

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Customer service is on point and they get the job done quick….Impact Paint and Body is the only place I trust and recommend it to everyone that is need of either body work and car painting. The shop is clean and professional.

Likely to Recommend

I always refer everyone to Impact Paint and Body. They are the only shop I trust

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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