CARSTAR Ft Lauderdale Motors

4.9 (187reviews)
97%
5050 NW 12TH AVE,  Fort Lauderdale,  FL  33309
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Shop AssistantSparkles

In operation 38 years.

Welcome to Carstar Fort Lauderdale Motors, an esteemed auto body shop in the heart of Fort Lauderdale, cherished by the community for over 35 years. We take pride in being a family-owned establishment with a legacy of excellence. Our expertise shines in an array of prestigious brands with the highest of technical training. This extensive training speaks volumes about our competence and commitment. Our adept technicians blend modern techniques with traditional values. With an eye for detail, we transform vehicles, from compact cars to luxury rides, ensuring they leave our shop flawlessly restored. Having deep roots in Fort Lauderdale, we are more than just a business; we are a community staple. Choose Fort Lauderdale Collision for an experience that's beyond ordinary repairs. Towing service provided by an outside licensed browed county vendor.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (187)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding workmanship, with many noting their vehicles looked brand new upon return, often detailed inside and out beyond expectations. The team is widely commended for excellent communication, providing timely updates via calls and texts throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting vehicles completed ahead of schedule. The staff is frequently described as friendly, professional, and genuinely caring. A few customers noted areas for improvement, including requests for more thorough cosmetic matching of repaired panels, better direct communication on repair details, and ensuring all vehicle systems are verified post-repair on complex vehicles.
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"Extremely happy with the workmanship, the communication, and customer service. I actually feel like the team takes real pride in their work. Also ..." Read more
"The workmanship and customer service CarStar provided was beyond what I had I anticipated. I am extremely happy with ..." Read more
"... absolutely amazing. The communication was top-tier, they handle everything was so much care and ended everything to the best of their ability I would not recommend Carstar enough. ..." Read more
"... that damage was done to the driver side fender , but why not match the passeger side fender with a fresh pain as well , the amount of money charged to my insurance was ..." Read more
"... driving North for the summer and they made it happen. Repair work was perfect. And they even detailed my car!" Read more
"... repair your car! Friendly and knowledgeable staff! They fixed my car and delivered ahead of schedule, with impeccable attention to detail! Everything ..." Read more
"It was ready 2 days early"
"... service, my car looked better than when I bought it, and a very quick turnaround time. Highly recommend this shop to anyone!" Read more
"The vehicle was ready well before it was originally estimated."
"my vehicle was ready before they said so that really made me happy"
"... truly went above and beyond. From the very beginning, they were attentive, responsive, and incredibly detail-oriented. What stood out most was their empathy—they genuinely ..." Read more
"... communicative and was in constant contact with me and even went above and beyond to send pictures of the completed repair." Read more
"Carstar was absolutely absolutely amazing. The communication was top-tier, they handle everything was so much care and ended everything to the best of their ability ..." Read more
"No deteils were shared directly to me"
"Good communication was offered but could have been better"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This was the most qualified company I have dealt with. Very professional, I am very pleased. Would recommend to anyone who needs body work.

Customer Service

Returned Clean

My Experience

Julio & Joanna were amazing! Very informative and helpful from beginning ro end. Hopefully I won't be involved in another accident but if I do, you have my business for life. I will also refer anyone right over to you. Thanks for making it super easy.

Likely to Recommend

Highly likely and took business cards to hand out.

Repair Quality

Julio and Joanna made it a very easy and pleasant experience.

Customer Service

Top tier customer service.

Returned Clean

My Experience

Work well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quedó bien

Customer Service

Se ve bien

Returned Clean

My Experience

Amazing work

Likely to Recommend

Im telling everyone that needs a repair shop.

Repair Quality

They were amazing

Customer Service

The customer service was wonderful. They were very respectful and knowledgeable.

Returned Clean

Likely to Recommend

Repair Quality

I am very pleased with the work done on my car they were very nice .

Customer Service

Returned Clean

Likely to Recommend

I was recommended to you by my husband after his previous accident and I will DEFINITELY recommended CarStar in the future.

Repair Quality

I was totally satisfied with the repairs done to my vehicle. They communicated regularly to inform me of the work done and the progress. Staff was friendly, knowledgeable and respectful.

Customer Service

Technicians were all kind and were able to give suggestions when asked. The office manager was exceptional!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Diana M Sarita

Likely to Recommend

Repair Quality

Customer Service

Si Gracia mui bn Gracia mencantobn a tento

Returned Clean

My Experience

THESE GUYS KNOW WHAT THEY ARE DOING. FAST, WORRY FREE SERVICE! THEY TAKE CARE OF YOU!!!! ALWAYS!!!

Likely to Recommend

I hope i don't need anything but if I do I will come back and refer others

Repair Quality

These guys are the best!! Very fast and very efficient! Great job on my vehicle!!! Thank you to Everyone who was involved!!!

Customer Service

Absolutely 💯 awesome

Returned Clean

My Experience

For my first experience it went great I would recommend you guys to people in need of body work

My Experience

My Experience

The repair was excellent!! Detailing service was very good!! Timing was on point!! Customer service was excellent also. My vehicle looks new!!

Likely to Recommend

I would definitely recommend!!!

Repair Quality

Fort Lauderdale motors did an excellent job on my vehicle!! I'm very pleased!! My vehicle looks new!!

Customer Service

Customer service was excellent!! Joanna explained everything well !!

Returned Clean

My Experience

Excellent service, quick, car loks amazing! Thank you so much ch you guys did an amazing job!

Likely to Recommend

Absolutely recommend

Repair Quality

Amazing Service I will highly recommend this company to anybody. The service was amazing. The employees treated you Kindlee and the work was impeccable.

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

Our experience was extremely satisfactory. From the amount of time the vehicle took to be repaired to the detailed work and service. Everyone who we dealt with went above and beyond with their customer service and made sure we were always informed with every detail of the repair and what was going on. I recommend Carstar. 10/10

Customer Service

Returned Clean

Likely to Recommend

You bet I would

Repair Quality

Excellent service from beginning to end.

Customer Service

Overall 10

Returned Clean

My Experience

My car was returned to me in fantastic condition. Good as new. I received text updates throughout the process and it ended up being done 5 days earlier than expected. Great customer service at the front desk and I was even able to leave my rental car with them to be picked up by Enterprise. Very satisfied customer!

My Experience

My Experience