Bayview Cadillac
In operation 80 years, 49 years at this location.
14,500 sq. ft. Collision Center, secured property Paint and Body facility for all makes and models State-of-the-art equipment including 2 Down Draft Paint Booths, 1 Prep Booth, Car-O-Liner State of the art measuring system, 2 frame repair machines Full service department Innovative drive-through system On-site fully stocked parts facility Enterprise Rental cars available on premises Courtesy shuttle service Computerized color matching I-Car and ASE Certified Technicians A beautiful customer lounge and boutique Complimentary STARBUCKS coffee made fresh to order A work area with multiple computers, printer and WIFI
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:30 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Juan and his team are all professional, very courteous and so into their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
It took 6 weeks to replace the sunroof between you and the insurance company? Then you tried to charge me for a battery when there was nothing wrong with my battery other than it was dead for sitting there for 6 weeks. And the headliner in the car was filthy from you guys putting the sunroof in.
Customer Service - 1.0/5.0 -
No one returns your phone calls either.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Juan was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job in a timely manner
Customer Service - 5.0/5.0 -
Camela did a wonderful job explaining the process and keeping me informed as the repairs progressed
My Experience - 5.0/5.0 -
Our repair experience was seamless and excellent. Bayview Cadillac did a beautiful job on my Volkswagen Atlas and made the rental car experience so easy. One at Bayview Cadillac turned what could’ve been a very unpleasant experience into a pleasant one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not only is the bodywork excellent but the process was seamless. Bayview Cadillac Collision made everything easy including renting and returning an Enterprise automobile. Juan was helpful and responsive. The entire experience was better than expected.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so pleasant and the customer service was SUPERB!
Customer Service - 5.0/5.0 -
Very welcoming
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
EXCELLENT SERVICE AND RESULTS ON BODY WORK FOR MY SUV !! Amazing & THANK YOU ALL SO VERY MUCH !!! RICHARD IRVIN
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Again- Great service!
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Definitely not. This Cadillac is my husband’s car. In June I was in the market for a low mileage used car. I went to Bayview. They would not offer any negotiation, even after the issues with the Lyriq. We walked away and I purchased something from Delray Mercedes the next weekend. We received a phone call from Bayview a couple of days later saying you would negotiate. Too late. Once this lease is up we will go to anywhere else
Repair Quality - 0.5/5.0 -
We were promised weekly communication and received 0% forthright communication. We only received updates when we pushed for it. And it always took a couple of days for any return
Customer Service - 0.5/5.0 -
See above. The main issue was a grill. We were told for over a month that the only way to get a grill was through the manufacturer, but only in the last month were we informed it was coming from another dealer
Returned Clean
Ready on Time?
No
My Experience - 0.0/5.0 -
My car is in worse shape than it was before you guys got it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks better than it did before the accident, and advocated for me
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very. I picked up your cards to give to other people because you were so good to me
My Experience - 5.0/5.0 -
Juan and Susie made my experience at Bayview Cadillac Collision so smooth. I am very pleased with the repair. I highly recommend Bayview Cadillac.
Likely to Recommend - 5.0/5.0 -
Great communication.
Repair Quality - 5.0/5.0 -
Great service. Highly recommend.
Customer Service - 5.0/5.0 -
Excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marlon was awesome. He did a great job, thank you very much to Marlone and all the staff! Thank you very much!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied Excellent to work with