Bayview Cadillac
In operation 80 years, 49 years at this location.
14,500 sq. ft. Collision Center, secured property Paint and Body facility for all makes and models State-of-the-art equipment including 2 Down Draft Paint Booths, 1 Prep Booth, Car-O-Liner State of the art measuring system, 2 frame repair machines Full service department Innovative drive-through system On-site fully stocked parts facility Enterprise Rental cars available on premises Courtesy shuttle service Computerized color matching I-Car and ASE Certified Technicians A beautiful customer lounge and boutique Complimentary STARBUCKS coffee made fresh to order A work area with multiple computers, printer and WIFI
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:30 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Juan was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0 -
Difficult to contact for appointment but otherwise excellent service.
Repair Quality - 4.0/5.0 -
Difficult to contact them at the number given by Allstate for estimate appointment.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The repair seems to be very good but ignoring my calls and voice mails for update, it is just unacceptable
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the electronic communication. Better appreciate your employee Juan with his personal contact.
Customer Service - 5.0/5.0 -
See previous comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best place to fix the car
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
The repair department did an amazing job communicating with me completing the job in a timely manner and helping with the rental car!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job, keeping me updated on my repair, everything was done in a timely manner, and the quality was amazing
Customer Service - 5.0/5.0 -
Camilla did an amazing job with her customer service helped me with the rental car kept me updated and very polite
My Experience - 5.0/5.0 -
Juan was excellent! Very friendly and courteous. He explained the process and assured me that the process would be accordingly to the highest process. Sure enough that is how it went. I was completely surprised when I received the notification that the the car was ready 2 DAYS before the expected date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! Juan corrected the problem right away!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Juan was great!
Likely to Recommend - 4.0/5.0 -
The work itself was excellent, but communication suffers
Repair Quality - 4.0/5.0 -
I would have given a 10, but if you know my car won’t be ready TOMORROW then please don’t give false hope by saying so. Being completely honest works best for me.
Customer Service - 4.0/5.0 -
See previous statement
My Experience - 5.0/5.0 -
Bayview Cadillac is always 5 star! They are very attentive and great customer service!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I inquired about driving my car till the parts came in for the repair and they said it was going to start right away but then the parts didn’t arrive till days later and no call to tell me I could have been driving it and the finish date was pushed back two days which I could have been driving
Customer Service - 4.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I wasn't please with the work they damaged the car more the dashboard lights dnt work eney more the gloves compartment dnt close the wiper dnt work no more all this stuff was good before I took the car in i going to talk to a lawyer it nt right
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Never!
Repair Quality - 0.5/5.0 -
We were told vehicle would be completed in 6 days and ended up being 6 weeks. We would call and never be notified of what was going on. A palm fond fell on the roof and service was complicated. Not a great way to do business as we could have taken vehicle to Lexus for service.
Customer Service - 1.0/5.0 -
We were told you couldn’t have a loaner for body work. We would have never left car with you if we knew we would be without a vehicle for 6 weeks.