Baywaychevrolet

4.7 (719reviews)
94%
5719 Broadway St,  Pearland,  TX  77581

In operation 27 years.

Bayway Chevrolet Collision Center has been in Business since 1998. Our goal is to provide a seamless repair experience allowing You to get Your life back on track. We are committed to the highest Customer service restoring Your vehicle to Pre accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (719)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

All good except the part when Russell specifically said ‘You don’t need to worry about scheduling the rental car, I’ll do that for you’ and then when I came to drop off my car there was no rental because he said it was my responsibility to schedule it.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I called a number of times to get status of my vehicle and never received a response until my vehicle was finally repaired after more than three weeks. Very unhappy with that kind of response from your Body Shop. Then the day I was scheduled to pick it up the shop was all locked up and had to go to the dealer to get in.

Customer Service

same as what I previously stated

My Experience

They did all the jobs and get it done on time, everything on the car is going great. The customers service is very nice and respectful. They take care of the car and the service is excellent, I hope to work with you guys again thank you for all you do Bayway Chevrolet is the number one in customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My only issue is the waiting for the pin strip. It takes longer for that to get done than fixing the dent.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repairs took too long.

Likely to Recommend

I would recommend Bayway Chevrolet to a friend or colleague.

Repair Quality

It took too long to service (repair) my vehicle.

Customer Service

Customer service was good.

Likely to Recommend

Repair Quality

They did great work!

Customer Service

Very pleasant

My Experience

Awesome the repairs where made on time as stated job well done

Likely to Recommend

Repair Quality

Awesome job my truck was on time as they communicate by with me

Customer Service

My Experience

I will discuss once contacted.

My Experience

Take my car back in and repair : Headlight that was installed not working. Steering wheel is hard to turn also there is a loud noise when I turn to the left. I had to wait over a month for my car to be returned and still have problems.

My Experience

First off I had repeatedissues trying to contact a live person to get an update on my vehicle. When I picked up the vehicle and got it to the house for a closer inspection I noticed paint drips on the area where the repairs were made as well as a the panels very noticeable not lining up straight. To add insult to injury the other side of the bumper in the precise area where the damage was had a small amount of damage to the paint on the passenger side. The quality control in my opinion was nonexistent because I can’t imagine anyone signed off on the completed work. I spoke to the service manager who assured me that they would resolve my issues and have the vehicle back to me ASAP.

Likely to Recommend

Repair Quality

David the service manager took care of my issues that I had when I initially picked up my vehicle and I really appreciate him being honest about the lack of quality work that was initially done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Just took a little longer than I had hoped