Baywaychevrolet

My Experience - 5.0/5.0 -

Very professional and straightforward. Exceeded all expectations. Thank You.

My Experience - 5.0/5.0 -

The service rider named John kept me informed every couple of days as to the progress. I was never in doubt whether what was going on with my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone there was very kind and professional

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was not expecting my truck will be ready so soon than I knew. Thank you Bayway Chevrolet Body Shop for making my truck like a brand new. Awesome , a as job well done guys.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

10/10. The collision team recently worked on my 2011 Kia Sportage. Not only were they quick and precise, but very communicative as well. Thank you very much! I was beginning to feel lost without my car

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

After fixing. The damage part was replaced, but it looked like worse than before. The gap is more than before. I also noticed the adjuster before pick up. She took a look and told me that I have to talk to the insurance and then the body shop could fix again. It doesn’t make sense. The body shop has the responsibility of that problem.

Customer Service - 2.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

On the side the repair was done the repair paint is textured with a line on the body of the truck showing the section that was repaired. On the other side of the vehicle it is smooth, so driver and passenger side don't match in texture.

Customer Service - 5.0/5.0 -

Above and beyond to make the process as easy as possible on me.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Will refer

Repair Quality - 5.0/5.0 -

Great job once again. Thank you Irene for your expertise

Customer Service - 5.0/5.0 -

Great service

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service. Staff was very helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great staff and very helpful

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

John was very helpful and knowledgeable.

Likely to Recommend - 5.0/5.0 -

I would recommend

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good job

My Experience - 5.0/5.0 -

My vehicle was dropped off on Tuesday and was promised in a 8 days. Got my truck back on Thursday (only 3 days). Great job and huge shout out to Bayway Collision Ctr. Thanks John for taking the lead and making this experience easier and stress-free. I sm a very satisfied customer.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I love the amount of updates. I am a service manager in the software industry and I am always preaching you can never have too many updates. It is better to have too many updates, than the customer asking for updates. Great job Bayway!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very helpful

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean