Baywaychevrolet

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service was top notch. John kept me in the loop the whole time. The repairs were done with attention to detail. I would recommend this shop to anyone.

Customer Service - 5.0/5.0 -

John was great at keeping me in the loop on everything.

Returned Clean

My Experience - 5.0/5.0 -

Clear communication across the board and transparency in a timely manner on updates on car repairs.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service From the phone all to pick up and drop off Bayway exceeded all of my expectations!! Thank you all for your hardwork and commitment to your customers.

Likely to Recommend - 5.0/5.0 -

Excellent service and great timing.

Repair Quality - 5.0/5.0 -

Excellent service and support from dropped off until pick up.

Customer Service - 5.0/5.0 -

Actually more than 10!

Returned Clean

My Experience - 5.0/5.0 -

Irene Cortina was very friendly, keep informed about my car 🚗

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

IRENE VERRY PROFESSIONAL

Customer Service - 5.0/5.0 -

Excellent

My Experience - 5.0/5.0 -

Irene was great and any concerns I had upon pick up were answered and resolved before leaving the facility. Thank you for the great customer service provided!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Irene was professional and displayed great customer service. The car had to be taken back due to some minor issues while this should have been taken care of before informing us the car was ready.

Customer Service - 5.0/5.0 -

Any issues were resolved immediately and continuous communication was given throughout the entire process.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Friendly, Professional. Great customer service. Thank you John Schaffer.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent Service, very satisfied with car repair and schedule, car was ready as promised. Thank you

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Additional non-claim repairs

My Experience - 5.0/5.0 -

Irene was very attentive and always communicated with us. We had an issue with the seat when we pick it up the car and she arranged for an appointment for me to take my car back to get fixed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Irene was very helpful and courteous all the time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We appreciate the communication and courtesy. Thank you.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They keep me updated on when my truck would be ready. John, the technician was very knowledgeable.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

They did an excellent job. Good people to work with.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I always recommend Bay Way!

Repair Quality - 5.0/5.0 -

Completely satisfied; that’s why I think of Bay Way any time I need repairs. Always quality

Customer Service - 5.0/5.0 -

John and staff very easy to work with. He listened to my concerns and kept in contact during the process.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0