Beau Townsend Collision Center

4.5 (298reviews)
83%
55 Foley Dr,  Vandalia,  OH  45377

Beau Townsend collision center is a new and used car dealership owned auto repair business that has been serving the community since 1975. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (298)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many noting their vehicles look factory new or like they were never damaged. The staff receives high marks for being professional, friendly, and helpful, with excellent customer service being a recurring theme. Many customers appreciate the thorough cleaning and detailing provided, often receiving vehicles cleaner than when dropped off. Timeliness is generally strong, with several repairs completed ahead of schedule. However, some customers noted communication gaps, requesting better updates during repairs, and a few experienced quality issues requiring return visits for missing screws or alignment problems.
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"The repairs are perfect, A friend had his pickup damaged a few years ago and his only request was,just make ..." Read more
"I picked up my car and it was clean as could be and looked fantastic could not tell my car had any repairs ..." Read more
"Quick turn around, vehicle looked factory new! A pleasure to deal with as always!"
"Two screws are missing from the bumper that was put on and there is a loose piece behind the right passenger ..." Read more
"They did an amazing job fixing the damage to my vehicle! Highly recommend!"

Likely to Recommend

Repair Quality

Work was top notch but i dropped vehicle off with 3/4 tank of gas under79800 milage picked up with 1/8 of tank 80300 milage

Customer Service

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Not my first time being a Customer. Always got good quality work.

Customer Service

Concern in 1st question. But overall I' am satisfied.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Amazing job! My car looks brand new and far cleaner then when I dropped it off.

Customer Service

Returned Clean

My Experience

I just noticed my back window wiper does not work. How do I get it fixed? 937-308-0711

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Repair Quality

My back windshield wiper does not work properly, it looks like it is hooked up wrong.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Two screws are missing from the bumper that was put on and there is a loose piece behind the right passenger tire that needs secured and I have to find the time to once again take it back when it should have been done right the first time

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did a beautiful Job

Customer Service

Answered all my questions had my car done in the time they quoted

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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FOR ALL THE ABOVE

Repair Quality

We appreciate that you did a great job with the car! The turnaround was faster than we thought. We will get with service department regarding alignment etc. Thanks, Pat

Customer Service

VERY HELPFUL, CONFIDENT & FRIENDLY

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repairs are perfect, A friend had his pickup damaged a few years ago and his only request was,just make it look like its never been damaged? Our car looks like its never been damaged !

Customer Service

Mr Townsend, your people are GREAT, I now Im biased but every aspect of your Dealership is Top Notch !!!!

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Repair Quality

Quick turn around, vehicle looked factory new! A pleasure to deal with as always!

Customer Service

Friendly

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everything looks good. My driver side seat belt keeps “sticking” like it’s getting stuck when I try to pull it out. It wasn’t like that before.

Customer Service

The man that checked my car was professional and answered all my questions.

Likely to Recommend

Repair Quality

Totally pleased. They did a great job.

Customer Service

Returned Clean