Caliber - Vandalia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am grateful for the communication throughout the whole process and how quick the repair took! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just played with the work and the short time it took to finish it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Repair Quality - 0.5/5.0 -
Where do I start . Took 8 weeks to get car finished . Rental fees $2300 . Deductible $750 . Paint doesn't match original color . Given back with a flat tire on the way home . No communication . Lies beyond Lies . Fixed part of the car . Tremendous gaps in refinishing of body work .Flat rear tire . Broken windshield . No color match . Bent hood with gaps . Driver door and hood not replaced along with windshield . Left car in the rain dismantled for several days after they dismantled back bumper which wasn't part of accident . Other than that I feel cheated . Lied to and disrespected at a time I loss my mother and got hit by a drunk driver which fled the scene . Some of the work that was done was shotty . Tremendous gapping and poor communication with an inflated bill . Other than that think twice before going to Caliber Collision on Webster St in Dayton Ohio . They make it as if you if you got by yourself . 8 weeks out on $3000 damages says it All . They hold your car hostage without pertinent communication . Bottomline... quit promising customers and stringing them along . Be honest from the get go .
Customer Service - 2.5/5.0 -
Could have done a lot better . But since insurances and body shops work hand in hand to hide matters . The customers are left in the dark .
Returned Clean
Kept me Informed?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent. So kind and welcoming. Kept me in the know of the process throughout. Never had any questions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would recommend Caliber to my friends and family. They have done 2 big jobs on my car and I won't take it to anyone else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
everyone at your company was extremely knowledgeable helpful and polite I will recommend them to anyone who is in need of automotive bodywork
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was great. Communicated very well, and the fix looks fantastic
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and it was done when they said it would be done. Plus they helped with my rental car with was a huge plus!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was wonderful. Ms. Kelly kept me informed even through the difficult insurance process. The car looks wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience considering my car was being repaired due to an accident.
Customer Service - 5.0/5.0 -
Great customer service from the front desk to Ms. Kelly who has walked me through this entire process.
My Experience - 5.0/5.0 -
This team did a wonderful job to my car.And I am totally satisfied.I do recommend that you take your car to them to get it fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 5.0/5.0 -
The work was done timely and professional.
My Experience - 5.0/5.0 -
The recent death of my husband had left me feeling overwhelmed by my responsibilities. Having the pros at Caliber Collision efficiently coordinate my Honda’s bumper repair and car rental was such a relief when I was expecting another hassle. I am pleased with the repair workmanship; my Honda looks beautiful. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I previously submitted a Caliper Collision survey response, but I’m pleased to give the staff a “10.”
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication through out. The time to complete was longer than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'v never once been disappointed with any repairs done by caliber collision and the staff treat you like family. Keep up the Good work caliber collision and I want stop referring people to you'll.
Likely to Recommend - 5.0/5.0 -
Good work a caliber collision on webster st Dayton.
Repair Quality - 5.0/5.0 -
Caliber collision shop on webster street Dayton Ohio, have never disappointed me. My car continue once repaired by Caliber leaves me with no choice but to keep it, save me alot of money cause my car look and feel like I just drove it off the lot, and staff treat you like family no hiding behind the phone, questions they are there to answer. Caliber collision is the best. No one will be disappointed with the care they give your car.
Customer Service - 5.0/5.0 -
Treat you like family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You all were awesome! I appreciate dropping my vehicle off at my residence due to me traveling.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was hit on the 18th of August and I picked up my car on September 9th. The staff was friendly and very informative about how my car was coming along. I appreciate all of it.
Customer Service - 5.0/5.0 -
Very friendly, and informative.