Caliber - Troy OH

4.9 (1,669reviews)

97%

(937) 335-1764

200 Peters Avenue, Troy, OH 45373

97%

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200 Peters Avenue
Troy, OH 45373

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About Caliber - Troy OH

See Photos

200 Peters Avenue
Troy, OH 45373

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,669)

Sort By:
Newest
Rating

1,433 Customers Rated

5 Stars

77.7% Complete

(1296)
4 Stars

6.2% Complete

(104)
3 Stars

0.8% Complete

(13)
2 Stars

0.4% Complete

(7)
1 Star

0.2% Complete

(3)
< 1 Star

0.6% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for exceptional repair quality, with many noting their vehicles looked brand new or like they just came off the lot. Communication and regular updates throughout the repair process were frequently highlighted as standout strengths, with customers appreciating texts, calls, and proactive status notifications. Timeliness was also commended, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including communication gaps during longer repairs, delays in receiving updates without proactively calling, and in isolated cases, concerns about incomplete repairs or repair quality. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

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Service Quality
Communication

"... of the way. The communication was excellent, and the repairs met my expectations. Thank you for the great service!" Read more

"... we wouldnt go anywhere else but Caliber Collision. Customer service and repair work is exceptional." Read more

"The repair looks excellent and my vehicle looks and acts like it did before the accident."

"... great job on the repair of my 2026 Chevy 2500 truck. It looks like the day I bought it off the lot! Thanks for the great work and service!" Read more

"Excellent work and outstanding repair! Caliber Collision did a tremendous job of communicating throughout the ..." Read more

"... They did an excellent job repairing our vehicle, kept us well informed throughout the process, and had great communication from start to finish. We highly recommend ..." Read more

"... understand these things sometimes happen. I do think the communication with us being better or actually taking some of our calls would have aloud us to push the insurance ..." Read more

"... the job was very good, it just took way to long, lack of communication by the shop would not even let me know a eta if it wasnt because I called after the 3 weeks ..." Read more

"Despite the circumstances, a painless experience! Wonderful communication from the staff, completion sooner than projected, and an impeccable job"

"... repairs. From the first phone call we felt heard. We were kept well informed by both office and body shop workers the entire time. They even took the time to show ..." Read more

Service Quality
Communication

Service Quality
Communication