Caliber - Centerville
289 Loop Rd,
Centerville,
OH
45459
USA
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for professionalism, friendliness, and going above and beyond to make the repair process smooth and stress-free. Communication was a standout strength, with frequent text updates keeping customers well-informed throughout the process. Many customers highlighted how repairs were completed ahead of schedule, exceeding their expectations on timeliness. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts availability, inconsistent update frequency, and isolated quality concerns such as loose lug nuts or ill-fitting panels. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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Service Quality
"... completely hassle-free. What really blew me away was the quality of the work. They had to replace and paint a part on my SUV, and the paint match is absolutely flawless. ..."
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"Incredible customer service and quality of work well exceeded my expectations"
"Outstanding customer service and quality of repairs."
"An amazing team that does amazing work. Every aspect of this service was top notch from the moment we entered to the moment we picked ..."
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"Customer service was fast and courteous. Repair was fast with great update frequency. Final repair looks fantastic. Overall, very smooth and satisfying experience."
"Information such as the part we ordered for your vehicle will come to the shop and then need paint, would be beneficial to know up front"
"Super communicative team about every step of the repairs, great intake and pickup process with very knowledgeable ..."
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"Communication a plus and repair was as expected"
"... and some parts of my car hang down in the front. not very good at communication. failed to inform me when the pick up date would be moved back, failed to tell me about delays ..."
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"Everyday I would get a text message. I found those messages to be reassuring"
Sharon
(Chevrolet owner)
reviewed 11/6/26
My Experience - 5.0/5.0 -
Appreciate the text updates from Brenden.The only issue was on the day my car was finished, i got conflicting msgs. But it was cleared up with a phone call
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Nathan
(Acura owner)
reviewed 11/6/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Toyota owner)
reviewed 11/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Corrie
(Lexus owner)
reviewed 11/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative and staff was very polite
Customer Service - 5.0/5.0
Returned Clean
Larry
(RAM owner)
reviewed 11/5/26
My Experience - 5.0/5.0 -
This was the BEST experience I’ve had with a repair service. Everyone was so nice and helpful. Great staff and will tell everyone I know of my experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was the most pleasant experience I’ve ever had. Everyone I came in contact with was kind, professional and helpful. Will definitely recommend this shop.
Customer Service - 5.0/5.0
Returned Clean
Linda
(Mazda owner)
reviewed 11/5/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick service, frequent updates and I’m pleased with results
Customer Service - 5.0/5.0
Timothy
(Toyota owner)
reviewed 11/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Honda owner)
reviewed 11/3/26
My Experience - 5.0/5.0 -
The process was very streamlined and convenient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Carrie
(Toyota owner)
reviewed 11/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sharon
(Chrysler owner)
reviewed 11/2/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Zelda
(Nissan owner)
reviewed 11/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Carolyn
(Chevrolet owner)
reviewed 11/2/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Kingsley
(Kia owner)
reviewed 11/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Abigail
(Chevrolet owner)
reviewed 10/31/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Branden and Michelle were wonderful Always keeping me up to date on my car and the status and getting it done in a timely manner. I truly appreciate the hospitality and welcoming nature of a not so fun event.
Customer Service - 5.0/5.0
Returned Clean
Lenette
(Buick owner)
reviewed 10/30/26
My Experience - 5.0/5.0 -
Everyone was friendly. The process was organized. Happy with the work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brandon
(RAM owner)
reviewed 10/29/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Laura
(Land Rover owner)
reviewed 10/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mark
(Chevrolet owner)
reviewed 10/26/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Angie
(Infiniti owner)
reviewed 10/26/26
My Experience - 5.0/5.0 -
Great communication! Quality of work was great. Would recommend!