Caliber - Centerville

4.9 (2,058reviews)

98%

(937) 439-4379

289 Loop Rd, Centerville, OH 45459

98%

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289 Loop Rd
Centerville, OH 45459

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About Caliber - Centerville

See Photos

289 Loop Rd
Centerville, OH 45459

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,058)

Sort By:
Newest
Rating

1,800 Customers Rated

5 Stars

81.2% Complete

(1672)
4 Stars

3.6% Complete

(74)
3 Stars

0.9% Complete

(18)
2 Stars

0.7% Complete

(14)
1 Star

0.3% Complete

(7)
< 1 Star

0.7% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and going above and beyond to ensure a smooth experience. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many highlighted how staff made them feel valued and at ease during what could be a stressful situation. Timeliness was also frequently commended, with numerous customers receiving their vehicles ahead of schedule. A few customers noted areas for improvement, including more proactive updates without needing to follow up, clearer upfront communication about parts and paint timelines, and ensuring all vehicle features are fully functional upon return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Incredible customer service and quality of work well exceeded my expectations"

"Excellent repair!"

"... courteous. Repair was fast with great update frequency. Final repair looks fantastic. Overall, very smooth and satisfying experience." Read more

"Outstanding customer service and quality of repairs."

"Your painter is awesome! And bodyman is spot on can't tell where the damage was at all."

"I actually got my car a few days earlier than I thought!"

"... easy to deal with. They kept us updated and even finished a day ahead of the original completion date. They did a great job and I would definitely recommend ..." Read more

"took over a month longer than what they said."

"They kept me updated through text, and it was ready the day they provided me."

"The vehicle was repaired ahead of the promised date which was greatly appreciated"

"... vehicles that remain in the shop for longer than a week, routine updates every few days would help customers better understand the status of their vehicle and ..." Read more

"The customer service was great….. staff kept me informed of any updates throughout repair"

"Everyday I would get a text message. I found those messages to be reassuring"

"No not a single phone call or message until the very end."

"never updated me unless i called to ask. finally after calling too much and 2 months of waiting ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Incredible customer service and quality of work well exceeded my expectations"

"Excellent repair!"

"... courteous. Repair was fast with great update frequency. Final repair looks fantastic. Overall, very smooth and satisfying experience." Read more

"Outstanding customer service and quality of repairs."

"Your painter is awesome! And bodyman is spot on can't tell where the damage was at all."

"I actually got my car a few days earlier than I thought!"

"... easy to deal with. They kept us updated and even finished a day ahead of the original completion date. They did a great job and I would definitely recommend ..." Read more

"took over a month longer than what they said."

"They kept me updated through text, and it was ready the day they provided me."

"The vehicle was repaired ahead of the promised date which was greatly appreciated"

"... vehicles that remain in the shop for longer than a week, routine updates every few days would help customers better understand the status of their vehicle and ..." Read more

"The customer service was great….. staff kept me informed of any updates throughout repair"

"Everyday I would get a text message. I found those messages to be reassuring"

"No not a single phone call or message until the very end."

"never updated me unless i called to ask. finally after calling too much and 2 months of waiting ..." Read more

Donald (Cadillac owner) reviewed 8/5/26

Referred by my Insurance carrier I was extremely satisfied with the complete process from start to finish.

James (Ford owner) reviewed 8/4/26

Angela (Mazda owner) reviewed 8/4/26

Ya'll did an amazing job Thank you

I was kept in the loop about the progress on a timely basis.

Steven (Toyota owner) reviewed 8/4/26

The Team did a great job! Michelle got me processed into the system and Tiffani posted regular updates and answer all my questions. Car accidents are not a good thing—but it was a great experience at Caliber and my car looks fantastic.

Victoria (Kia owner) reviewed 8/3/26

Brooke (Toyota owner) reviewed 8/3/26

Mary (Toyota owner) reviewed 8/3/26

Rachel (Volvo owner) reviewed 8/1/26

Everything was top-notch! Great experience.

Perfect!

William (Jeep owner) reviewed 7/31/26

You guys did a great job keeping me updated on the repairs! Thank you

Karen (Hyundai owner) reviewed 7/31/26

Car looks really good. Very happy with your service!

Tarissa (Chevrolet owner) reviewed 7/28/26

Great communication on the progress of my car.

Calibre always does great work. This is my second vehicle i have brought to them. They are always friendly and courteous, and keep me in the loop of my car's progress.

Joshua (Acura owner) reviewed 7/28/26

Alex (Mazda owner) reviewed 7/27/26

Jessica (Toyota owner) reviewed 7/27/26

Christopher (Subaru owner) reviewed 7/27/26

They were friendly. Brennan was really cool and down to earth.

Raymond (Ford owner) reviewed 7/27/26

Everything was a 10 thanks

Robert (Honda owner) reviewed 7/27/26

Excellent people and service

Great people and excellent service

Great service

Richard (Nissan owner) reviewed 7/26/26

I have had one previous opportunity to make a reccomendation and the result was good.

The repairs were most professional and look great.

The receptionist is most knowledgeable and professional

Sreeja (Honda owner) reviewed 7/25/26

I had a great experience with Caliber Collision while my Honda CR-V Hybrid was being repaired. Ms. Mishelle at the reception was very friendly and helpful, and Brandon, the technician, did an excellent job. The service was prompt, professional, and efficient. I truly appreciate their excellent customer service and highly recommend Caliber Collision!

David (Honda owner) reviewed 7/24/26

Tiffani did a great job of keeping us informed. The work looks great and we are confident that the car is safe to drive.

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Caliber - Centerville

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Centerville

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,058)

1,800 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0