Beck Collision Center

4.9 (187reviews)
97%
104 Jax Lane,  Palatka,  FL  32177
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In operation 9 years.

Our goal is to provide high quality repairs to all of our customers. Our collision center is known for its expertise, honesty, and stellar service. Here at Beck Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM Basic
I-Car
Call
Email

Reviews (187)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon completion. Communication was a standout strength, as customers frequently highlighted regular updates throughout the repair process. Timeliness was largely appreciated, with several vehicles completed ahead of schedule, though a few customers noted parts delays outside the shop's control. The friendly, professional, and caring staff received widespread recognition. A few customers suggested improvements in final quality checks before vehicle handover, such as ensuring all fluids are refilled and all components are fully functional, reflecting a desire for an already excellent experience to be even more thorough.
AI-Generated from reviews written in the last 12 months
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"... my car, I didnt have the pleasure of meeting but the work they did was phenomenal. You cant tell there was ever any damage. 100% satisfied. Im making a ..." Read more
"Absolutely amazing experience from start to finish! My car looks brand new again and the outcome exceeded my expectations. The team was professional, kept ..." Read more
"They went above and beyond in record time amazing work looks better than New. Kind and patient with all my questions."
"They did an awesome job repairing the truck. Matched up color perfect to rest of truck."
"My car looked brand new when the repairs were completed!"
"I thought my vehicle would be ready towards the end of the month. It was ready in just a few days"
"Wonderful job and faster than expected. Great customer service from the time I walked in the door!!!"
"Beck collision went above and beyond getting my Jeep back to me quickly and it looked brand new when they were finished!"
"... getting together to get that fixed. In the flip side the car looks great and it was finished far sooner then scheduled." Read more
"Cant give 10 because they were over a week late, and still owe me one more part."
"... kept me abreast of everything that was happening. I got an update from them on Tuesdays and Thursdays. They made me feel as if they cared. My experience ..." Read more
"Excellent communication throughout the experience."
"... communication with the rental company. I was delighted as they kept me inform with all updates with the repair process." Read more
"Only communication was me calling them"
"Kept me informed the whole time about the status of what was going on. Staff was real friendly and helpful ..." Read more

My Experience

Likely to Recommend

Lift back of car had to be removed for repair and painting. After reinstall entered it wasn't closing well and would trigger open door warning. Took car back in, the latch was adjusted and normal locking/unlocking returned, with no more door open warnings. It was repaired while my husband waited, so about an hour he said.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Top notch customer service

My Experience

Great customer service. Great detail on my vehicle.

My Experience

Love my new car🫶🏻

My Experience

The car looks wonderful. Ms. Jessie was excellent and kept me informed throughout the entire process. The receptionist was also kind and provided friendly, professional customer service. Overall, I had a positive experience and appreciated the communication and service I received. Thank you

Likely to Recommend

100%

Repair Quality

Customer Service

Ms. Jessie is awesome!! She offered step by step information as my vehicle was being repaired. Very professional, knowledgeable, and kind. The front desk receptionist was very polite, courteous, and friendly as she answered all one hundred of my questions.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great workmanship. Recommend to everyone.

My Experience

Everyone was fantastic to me. From the very beginning to the end of Service, I really appreciate it if I have any problems I’ll be sure to come back. Thank you everyone

Likely to Recommend

Repair Quality

The staff were great to me thank you very much!!

Customer Service

Fantastic

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommended

Repair Quality

Great job - thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Wonderful job and faster than expected. Great customer service from the time I walked in the door!!!

Likely to Recommend

Repair Quality

Beck’s Collision fixed my 4-runner and did an excellent job. They were also very accommodating with our repair being we live 6 hours from Palatka where they are located.

Customer Service

They kept us informed of the condition of our vehicle and the progress. Very kind and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The morning after I picked up the car the front driver side turn signal doesn’t work and the horn sounds completely different and muffled. Otherwise the service and staff were stellar. Would recommend you anytime!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

It was done so well you can't even notice that there was damage

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A Big Thanks! The updating each week was great, a Great job! Kudos to each of you and God Bless. Sheron Judy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with Beck Collision Center! Ashlyn was wonderful and kept me updated throughout the entire process. Her communication was excellent, and she made sure I always knew what was going on with my vehicle. I really appreciated how helpful, friendly, and professional she was. Thank you, Ashlyn, for making the whole experience so easy!

Likely to Recommend

Repair Quality

They took about 3 weeks but it looks good

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Can you see my Google review from today?

Likely to Recommend

Repair Quality

Easy , repairs look great

Customer Service

Friendly and kept me updated

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent workmanship.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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