One Stop Auto Body Inc

4.9 (397reviews)
100%
3853 Reid St,  Palatka,  FL  32177

In operation 44 years, 20 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (397)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new after service. The team is widely recognized for being friendly, courteous, and professional. Timeliness is a standout strength, as numerous customers reported their vehicles were completed ahead of schedule. Regular updates via phone and text kept customers well-informed throughout the repair process. Complimentary interior and exterior cleaning was a frequent pleasant surprise. A few customers noted minor concerns such as difficulty reaching the shop by phone and occasional delays, though these were generally understood and resolved promptly.
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"I had an excellent experience from start to finish. Everything was completed on time, and I couldn't be more pleased with the ..." Read more
"You can always trust that One Stop will restore and repair your vehicle to its original condition pre-accident. They will ..." Read more
"Great service. Goes over and beyond to make customers happy. Friendly, respectful, professional. Makes you feel like one ..." Read more
"... communication was great, I had a satisfying experience , car driving perfectly… job well done!! Car was totally repaired as it was never damaged" Read more
"... repairing the side fender wall to the point that I cant even tell it was damaged. Looks beautiful." Read more
"My car was ready 2 weeks earlier than I was expecting."
"Work was completed before promised"
"3 days ahead but big job done great!"
"We were surprised by having our van 5 days earlier than anticipated."
"Took a little bit longer than expected but totally understandable new parts had to be ordered other than that car looks ..." Read more
"... I couldn't be more pleased with the results. The communication throughout the entire process was clear, professional, and consistent, which made everything smooth and ..." Read more
"I received updates like clock work on how things were going."
"Fantastic service and communication!"
"Text communicationupdates almost daily"
"Staff was kind and my car looks great! You cant even tell any damage was done. Communication was great!"

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service had my vehicle back within 2 weeks & it looked good as new like my accident never happened

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muchas gracias por reparar mi camioneta estoy muy agradecido con ustedes los felicito por su buen trabajo gracias gracias

Customer Service

Gracias por atenderme muy bien ustedes atienden de manera amable no importa el idioma ustedes buscan la manera de ayudarnos

Returned Clean

My Experience

My Experience

Staff was kind and my car looks great! You can’t even tell any damage was done. Communication was great!

My Experience

My Experience

Easy and smooth experience! Nice Family Owned Business! A+ on my Ford!

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything is back to original. They even cleaned the whole truck inside and out. Thank you for the great service.

Likely to Recommend

Highly recommend. Great staff to deal with

Repair Quality

Excellent service. Would recommend

Customer Service

Great customer service

Returned Clean

My Experience

One stop went above and beyond! Great service. Would definitely recommend to anyone! Very thankful to have had the work done there

My Experience

Return phone calls promptly. Repaired the vehicle quickly. Everyone was very nice.

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Repair Quality

Customer Service

Returned Clean

My Experience

They took good care of my car. It looks brand new.

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Repair Quality

They did a good job. My car looks good as new

Customer Service

Sometimes it was a bit hard to get ahold of anyone and no way to leave voice mail. They were good with communication though.

Returned Clean

My Experience

Took a little bit longer than expected but totally understandable new parts had to be ordered other than that car looks amazing they even cleaned the inside one stop Auto body did amazing

Likely to Recommend

I will highly recommend One Stop to anyone that needs anything from maintenance to body work done on their vehicle

Repair Quality

You can always trust that One Stop will restore and repair your vehicle to its original condition pre-accident. They will always be our go-to repair shop.

Customer Service

Customer service is top notch at One Stop. Joey always goes above and beyond.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

More than satisfied, my jeep looks brand new and you cleaned the inside. I didn’t expect that it’s beautiful thank you again so much when I get to feeling better I’m gonna give your review on yelp and Facebook. Thanks again.

Likely to Recommend

Repair Quality

The jeep looks new and everyone was so kind

Customer Service

Returned Clean