One Stop Auto Body Inc

4.9 (407reviews)

100%

(386) 328-8461

3853 Reid St, Palatka, FL 32177

100%

3853 Reid St
Palatka, FL 32177

Get Directions Email

About One Stop Auto Body Inc

3853 Reid St
Palatka, FL 32177

Get Directions Email

In operation 44 years, 20 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (407)

Sort By:
Newest
Rating

307 Customers Rated

5 Stars

71.3% Complete

(290)
4 Stars

2.5% Complete

(10)
3 Stars

0.2% Complete

(1)
2 Stars

0.5% Complete

(2)
1 Star

0.2% Complete

(1)
< 1 Star

0.7% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is frequently commended for professionalism, friendliness, and making customers feel at ease throughout the process. Timely completion - often ahead of schedule - is a recurring highlight, along with proactive communication via calls and texts. Customers also appreciate the complimentary interior and exterior vehicle cleaning. A few customers noted minor follow-up visits for small issues like decal bubbles or a missing rim, and one mentioned occasional difficulty reaching the shop by phone, as noted directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"I had an excellent experience from start to finish. Everything was completed on time, and I couldn't be more pleased ..." Read more

"Great service. Goes over and beyond to make customers happy. Friendly, respectful, professional. Makes you feel like one ..." Read more

"... communication was great, I had a satisfying experience , car driving perfectly… job well done!! Car was totally repaired as it was never damaged" Read more

"... and treat us like friends more than customers, the level of care given to our automobile is equal to the way they would treat their own. The warranty that ..." Read more

"Excellent service from all the staff. My vehicle was returned spotless. I love that One Stop Auto Body details vehicles after all repairs. That ..." Read more

"We were surprised by having our van 5 days earlier than anticipated."

"Work was completed before promised"

"Real happy 1 day early"

"One stop auto body did an excellent job for me. The repair is great, and it was done sooner than expected. I would not hesitate to go back to this company if ..." Read more

"Took a little bit longer than expected but totally understandable new parts had to be ordered other ..." Read more

"... I couldn't be more pleased with the results. The communication throughout the entire process was clear, professional, and consistent, which made everything ..." Read more

"Fantastic service and communication!"

"Text communicationupdates almost daily"

"Sometimes it was a bit hard to get ahold of anyone and no way to leave voice mail. They were good with communication ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I had an excellent experience from start to finish. Everything was completed on time, and I couldn't be more pleased ..." Read more

"Great service. Goes over and beyond to make customers happy. Friendly, respectful, professional. Makes you feel like one ..." Read more

"... communication was great, I had a satisfying experience , car driving perfectly… job well done!! Car was totally repaired as it was never damaged" Read more

"... and treat us like friends more than customers, the level of care given to our automobile is equal to the way they would treat their own. The warranty that ..." Read more

"Excellent service from all the staff. My vehicle was returned spotless. I love that One Stop Auto Body details vehicles after all repairs. That ..." Read more

"We were surprised by having our van 5 days earlier than anticipated."

"Work was completed before promised"

"Real happy 1 day early"

"One stop auto body did an excellent job for me. The repair is great, and it was done sooner than expected. I would not hesitate to go back to this company if ..." Read more

"Took a little bit longer than expected but totally understandable new parts had to be ordered other ..." Read more

"... I couldn't be more pleased with the results. The communication throughout the entire process was clear, professional, and consistent, which made everything ..." Read more

"Fantastic service and communication!"

"Text communicationupdates almost daily"

"Sometimes it was a bit hard to get ahold of anyone and no way to leave voice mail. They were good with communication ..." Read more

Zachary (Ford owner) reviewed 9/14/26

Joey was great. Got the truck looking like brand new again even though it was 13k in damage and it only took a week. If you want it fixed correctly, go see one stop and trust they’ll have your mess up fixed in no time.

Jennifer (Ford owner) reviewed 8/31/26

I would tell other people to go there. Everything was done on the time frame that they gave me. They are very professional people. I would go there again if needed.

Wilfred (Ford owner) reviewed 8/31/26

Travis (Dodge owner) reviewed 8/31/26

Everything looks Amazing. Thank you for all the work & smooth transaction with the insurance company.

Everyone was polite & keep me up to date.

Angel (Ford owner) reviewed 8/27/26

Holly (Ford owner) reviewed 8/20/26

The new front end replacement looks so good and they did a good job. Also my car was washed when they were done, which was courteous of them. And they have excellent customer service.

Jane (Nissan owner) reviewed 8/20/26

Their work was perfect and they were extremely cooperative.

Excellent work!

Donna (Hyundai owner) reviewed 8/14/26

Thank you for doing such a great job!

Cathy (Chevrolet owner) reviewed 8/13/26

I was very pleased with the beautiful work that One Stop did on my vehicle. I also appreciate the excellent customer service shown from Joey and the young lady that works there.

Donnie (Toyota owner) reviewed 8/7/26

The people a one stop was so nice. They keep us informed about my highlander. It looks like a tree never fell on it. Even where they put the new roof on the seam is flawless. Thanks for doing a great job. The Blankenship

Heidi (Subaru owner) reviewed 8/6/26

Julia (Kia owner) reviewed 8/6/26

Great service had my vehicle back within 2 weeks & it looked good as new like my accident never happened

Kimberly (Dodge owner) reviewed 7/27/26

Eva (Ford owner) reviewed 7/23/26

Haley (Chevrolet owner) reviewed 7/23/26

Evelyn (Nissan owner) reviewed 7/20/26

Christopher (Chrysler owner) reviewed 7/17/26

Juan (Chevrolet owner) reviewed 7/16/26

Translated from Spanish by Carwise

Translate review to English

Translation unavailable. Please try again later.

Muchas gracias por reparar mi camioneta estoy muy agradecido con ustedes los felicito por su buen trabajo gracias gracias

Gracias por atenderme muy bien ustedes atienden de manera amable no importa el idioma ustedes buscan la manera de ayudarnos

Savannah (Chevrolet owner) reviewed 7/13/26

Ashlinn (Nissan owner) reviewed 7/8/26

Staff was kind and my car looks great! You can’t even tell any damage was done. Communication was great!

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

One Stop Auto Body Inc

About One Stop Auto Body Inc

Reviews (407)

307 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0