Beckstrom Body Shop

4.8 (1,485reviews)
96%
1941 Lincoln Ave,  Ogden,  UT  84401

In operation 9 years.

At Beckstrom Body Shop, we’ve been restoring vehicles and earning trust for over 43 years. Our collision center is built on a reputation for expertise, integrity, and exceptional service. With a team of certified professionals, we are committed to delivering top-quality repairs and unmatched customer care. Your safety and satisfaction are our highest priorities. Using the latest in advanced technology and repair techniques, we ensure your vehicle is returned to you in like-new condition—inside and out. When it comes to comprehensive collision repair, drivers throughout the Ogden area continue to choose Beckstrom Body Shop as their trusted, go-to solution.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,485)

Likely to Recommend

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Customer Service

Super nice staff!!

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Repair Quality

My car looks as good as it did when I bought it

Customer Service

Very thorough and reliable. Easy process and great communication

Likely to Recommend

Repair Quality

They must of had a first week apprentice match up the paint , may as well just painted it black, would have been a closer match. didn't fix the bumper paint missing needs to be better quality control before they throw shit out like that . I would have put my life on the quality of work beckstroms used to deliver .... I feel very let down . Sorry never again

Customer Service

People up front are amazing

Likely to Recommend

Repair Quality

Very happy with the way I was updated on the progress of my vehicle and the friendliness of the staff. Also happy with the results on the repair. Looks as good as new.

Customer Service

As I mentioned in proceeding comments, I really appreciated the way I was kept informed on the progress of the repair and the friendliness of the staff.

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acceptableWork

Repair Quality

Two months after I had my car repaired and a part is still pending and they don't know when it will arrive. At first they told me that it would take them a week to repair my car, which was easy because they only had to remove the parts, paint the back door and assemble the new parts and it took them four weeks to repair it.

Customer Service

Customer service staff do not know when the job is finished. They told me that they would deliver the car to me and when I went to pick it up they told me that it was not finished yet, they made me waste my time and I needed several permits at my job.

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Likely to Recommend

Great people to work with!

Repair Quality

Any problems I was advised of and when I took the car in for repairs and to pick up everyone was SO helpful and also they were ALL cheerful!!

Customer Service

GREAT!!

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Completion took longer than expected but shop was always on top of communication and anything I needed to be aware of. Great service.

Customer Service

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Customer Service

I have dealt with several body shops as I handle our stores company Fleet and I've never had as great an experience as I have with this one at Beckstrom. I know now if my employees damage our company Fleet it will be taken to Beckstrom

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Likely to Recommend

I would not hesitate to refer others to Beckstrom. They are my go to place for any and all repairs.

Repair Quality

Their work shows many years of experience.

Customer Service

They kept me informed of the repair progress once or twice a week.

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Would have been higher, but it took 3 months to complete the repair. We have also had additional problem that we informed Beckstrom about a month ago. Still no response.

Customer Service

Took 3 months to complete

Returned Clean

Likely to Recommend

I'm sorry that I will no longer be recommending Beckstrom. I've always liked Beckstrom and have recommended the shop in the past, but not any more after this fiasco.

Repair Quality

Customer Service

When I spoke to the man who looked at my car and gave me the estimate I was very happy with his service. He said they would fix some other minor scrapes on my car and that it shouldn't take more than a week. The repair took 23 days! When I picked up my car the minor scrapes were not fixed because they said they need to order more paint and I need to bring it back (for how long)? Also a few parts were not in and they need to be installed when I bring it back. (I can understand parts not being in) The rear inside door handle is not connected and does not work which needs to be corrected, and that will be done when I take the car back for the missing parts. The main problem was the customer service especially from the front desk. When I would call to see if my car was done I never got a good answer. I called about 4 different times and it was never done and I didn't get a good answer as to why. I finally got the call that my car was finished on November 22 and I picked it up that day at 1:30 PM. I had a rental car from Enterprise and the person at the front desk said they would call Enterprise to come get my rental car. I received a call from Enterprise a week later and they said I owed over $250 which was not correct because my insurance was paying for the rental car. The Enterprise representative said Beckstrom Auto Body reported to my insurance company that my car was finished with its repair on November 16, which was not true, and that I didn't return the rental car until November 24, which also was not true. I had called Beckstrom on November 16 and 17 and the car was not done. The front desk girl kept telling me that Beckstrom would call me when the car was finished. Beckstrom also reported that I picked up my car and turned in the rental on November 24 which was incorrect. Beckstrom called me the morning of November 22 and told me my car was finally done. I picked up my car and left the rental at Beckstrom on November 22 at 1:30 PM. Why did Beckstrom tell Enterprise to pick up their rental on November 24???? What a mess!!! I've always liked Beckstrom but there is something major wrong with their front office staff and maybe some other staff.

Returned Clean