Valley Collision Ogden

5.0 (1,430reviews)
98%
327 Kiesel Ave,  Ogden,  UT  84404
See Photos
Online Estimate

In operation 8 years, 4 years at this location.

Valley Collision is a full service body and paint facility. Our staff is I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,430)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting that repairs left their vehicles looking brand new. The team receives high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff are frequently described as friendly, professional, and knowledgeable, going above and beyond to ease the stress of the repair process. Several customers highlight the added touch of receiving their vehicles cleaned inside and out. A small number of customers noted areas for improvement, including clearer upfront answers to repair-scope questions, occasional delays, and isolated concerns about post-repair issues such as disconnected components.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Amazing service and very great customer service!!! In love with my results. They took such good care ..." Read more
"These guys did amazing work, and were extremely professional and efficient. This is a shop that I now trust and will be using ..." Read more
"Valley Collision was very professional, very good communication and repaired my vehicle quickly and my vehicle is running perfectly. They washed ..." Read more
"All repairs are flawless! You would never know anything had been done!"
"The customer service and repairs on my car were both outstanding. I will definitely be recommending Valley Collision ..." Read more
"Valley Collision is amazing. From start to finish, constant communication, the car looks brand new. And it was done 4 days early!"
"... supposed to get my car back till the 25th of March but I got it back on the 11th it was amazing" Read more
"It was even completed a couple of days before schedule, which made me extremely happy."
"... explained everything to me every step of the way they were even able to get my car out a little bit early then their proposed date to finish great job thank ..." Read more
"It was originally verbally stated for 2 weeks and then it changed to 3 in the system, then again to longer due to a headlight on back ..." Read more
"The customer service was A+! They took the time to explain the situation and gave us all the details and information ..." Read more
"Constant text updates left no question where they were at with the progress of my repairs."
"Communication was top notch, the office staff was friendly and knowledgeable, and it was done early! What else ..." Read more
"Excellent job keeping us appraised of what they were working on almost daily. Kept us notified of changes in completion ..." Read more
"I was updated and informed at all times!"

My Experience

We had such a great experience with Valley Collision! We were notified with any updates. Penny and Lindsy were so helpful and they made everything run so smoothly.

Likely to Recommend

I would definitely recommend Valley Collision!

Repair Quality

The repair on our Honda is excellent!

Customer Service

Customer service was the best! Penny was always available for any questions and kept in touch with me throughout the whole process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Our truck looks and drives like nothing ever happened! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Paul is informative, kind and on top of updates.

My Experience

My Experience

The repairs look great. All mirror functions are working. Thanks

Likely to Recommend

Great people to work with.

Repair Quality

Everything looks good and works good.

Customer Service

Great results. I did this survey previously. For same incident. I keep getting prompts to do the survey. I'll repeat.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Got the repairs done in a timely manner. Very professional. Appreciate the updates everyday on progress

Customer Service

Satisfied.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were fast and efficient and the quality was like new very satisfying and the customer care was great big shout out to Paul for going the extra mile on detail

Likely to Recommend

Repair Quality

They informed us from the beginning what was happening with our truck and got done very quickly and it looked great. Paul was very friendly and informative.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Hood no longer aligns with bumper properly however they did resolve all my concerns. Overall happy with service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was handled very professionally. I was notified during the process with updates and kept informed as aspects of the work were completed. Paul Youngberg was helpful and accommodating in all.

Likely to Recommend

It was a pleasure to find such a helpful repair shop. Not far away and so accommodating. I have already told several friends how pleased I am and that I would recommend Valley Collision.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

There was a rubber stopper grommet missing from my tailgate, and in the bed if my truck was a bunch of leaves and a piece of broken plastic from the broken taillight left in there along with it being very dirty

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good job, not a lot of bait and switch on delivery, needed it done Right, now, and the delivered , thanks again

Likely to Recommend

Great shop kept me informed everything went well

Repair Quality

It took a little longer than I thought and the original bid. I realized things happen. It takes longer , extra $200 rental car cost me.

Customer Service

Was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kept me notified on progress and final job looked awesome 👌

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you so much for your hard work on my car! Very happy with their hard work and help.

Customer Service

They were very pleasant to work with and have gone above and beyond to make sure I was happy.

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,430

Auto body shops nearby

view more shops in: Ogden  |  84404