Beechmont Ford Collision Center

4.6 (345reviews)
94%
600 Ohio Pike Suite A,  Cincinnati,  OH  45245

In operation 34 years.

We handle all Makes & Models and service the eastern side of greater Cincinnati and Northern Kentucky. Our experienced staff can assist you with all your claim needs, from light body to heavy frame and suspension repairs. We are also a certified Tesla Approved Body Shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Tesla

Reviews (345)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Satisfied with the work it went in for I’m not happy about what happened to it on their property. They cleaned the car and had to know and see this issue they created. I felt they were trying to pass it off in hopes I didn’t see it ! Nobody walked out with me to go over anything I literally had to go back in and have someone come out to se the added damage You could not miss it !!!!! I was told I have never seen anything like this before We will order the parts

Customer Service

It took 2 weeks for the repair when told 5 days. I understand waiting on a part but when I finally picked up the car there was damage to all window trim. Looks like overspray ate all the paint on the trim around the windows. I had the front driver bumper repaired and ended up with extended issues from the collision center. Now I have to take it back for new trim to be ordered.

Likely to Recommend

Repair Quality

Customer Service

Very easy to work with

Returned Clean

Likely to Recommend

Repair Quality

Great work and on time

Customer Service

Great

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean

Likely to Recommend

Subpar work using used parts off of cars that weren’t as good of quality as the original parts

Repair Quality

I just stated previously what we weren’t satisfied with. No one will return my call from CSAA

Customer Service

Been trying to call AAA to let them know we weren’t satisfied. The headlight is scratched and scuffed and there is a much larger gap between the front fender and door than on the other side that wasn’t damaged.

Likely to Recommend

I did not like it that the parts were not ordered until after they had me drop off my car. When I have had previous work done the body shop would call me to bring in the car after the parts arrived, which shortened the car rental time by several days.

Repair Quality

So far, so good. Everything seems to be fine.

Customer Service

While everyone was nice and professional, it always seemed rushed and overbooked.

Likely to Recommend

Repair Quality

See previous comment

Customer Service

Easy to work with. Rob was very easy work with.

Likely to Recommend

Repair Quality

Customer Service

Great job

Likely to Recommend

Repair was to take 1 1/2 to 2 weeks. They had our car over 4 weeks. I had to keep contacting the shop.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a beautiful job on my bronco

Customer Service

Very nice people

Likely to Recommend

Repair Quality

I was very pleased with the repair and the friendly service I received.

Customer Service

Very happy with the repair and friendly service.

Likely to Recommend

Repair Quality

Customer Service

They completed the work in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fast service!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Rob was GREAT to work with.

Returned Clean

My Experience

Great experience. Thank You

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Only complaint is the length of time and no communication unless I called. Was given a date and no one called me to tell me it was delayed. That happened three times.

Customer Service

No communication

Likely to Recommend

Repair Quality

Timely and work was done well

Customer Service

Good communication