Beechmont Ford Collision Center
In operation 34 years.
We handle all Makes & Models and service the eastern side of greater Cincinnati and Northern Kentucky. Our experienced staff can assist you with all your claim needs, from light body to heavy frame and suspension repairs. We are also a certified Tesla Approved Body Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
When I first dropped my car off for repair there was one guy working and it took he never acknowledged me. I had to say something to him. He was too busy on doing an estimate to greet me. Then several days later I got a text saying my car would b done by 4:00 that evening. When I got there the same guy said it wasn't done and that I would have to come back the next day. I told him I had gotten the text and he said to just ignore the text. The lady that was working with him could tell I was frustrated and she went out of her way to check on the status of my car. Come to find out it was finished. If it wasn't for her I would've left since the guy didn't bother to check it him self. I will never bring another car there again for repair. I have purchased from beechmont ford in the past and because of this negative experience I never will again.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
They were very informative on each step of repairs.A special thanks to Joy for her help.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service rep, John continually provided updates on the progress of the repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
john and the entire body shop staff were fantastic!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joy isTHE best for coordinating the process. The tech who did the work was a true craftsman.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Joy in the office of the body shop is great to deal with. She made the whole process much easier. Questions were competently answered and responded to in a timely fashion!
Returned Clean
My Experience - 0.0/5.0 -
First Joy the body shop associate, never called me to say that the car was ready, I just showed up and she then said that I could have it and it was ready, so after 20 minutes of transferring all of the things in the rental car to my car, I went to drive away and the ac did not work, so I transferred everything from my car back to the rental and she said she would call when it was completed, so I called a few days later and was told that it's all ready, so when I got there, and was told it's all ready. I tried to start it and it had a dead battery so after the technician jump started it now the dash screen was completely wiped clean ie...the time radio, calendar and the calendar won't work at all, so now after having the car back fo just a day...I have noticed that some of the push pins in the fender wells are both loose and missing, there is a shield or guard that is partially missing and broken. I am hoping to drive it and look it over a little better in the next few days because I am out of town so much that I can't afford to keep bringing it in on day for one thing and two days later for something else, I have not been very happy with the service in general at Beechmont Ford but I think you have alot of potential. 25 years ago I ran a dealership service department so I do know what is involved it doing things properly. Thank you. Dave Carroll. 505-480-9523
My Experience - 5.0/5.0 -
Very satisfied. Did an excellent job.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Clean up was excellent and so is customer service-if the repair had been done satisfactorily the first te this would be a 10 plus
Repair Quality - 5.0/5.0 -
Originally unhappy as bumper was not aligned and had pitting started-however dealership order a different bumper...aligned it...and provided s rental to correct the collision repair
Customer Service - 5.0/5.0 -
See previous comment-repair originally unsatisfactory but joy worked to get it completed satisfactorily and provided me with a car so I could keep my sppointments
My Experience - 5.0/5.0 -
My bumper looks great and thank you for detailing my car! That was a nice surprise! I will recommend and be back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I couldn't ask for a better representative to handle my recent repair. Joy Corcoran handled everything with knowledge and sincere concern! She is a definite asset to your company! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased! Joy Corcoran is definitely an asset to your company!!! She handled my claim expeditiously and with a pleasant attitude!! I would definitely recommend your body shop to my friends and family!! Thanks for a job well done!!
Customer Service - 5.0/5.0 -
Joy Corcoran is definitely an asset to your company!!! She handled my recent collision claim with knowledge of her job and professionalism!!!