Beechmont Ford Collision Center
In operation 34 years.
We handle all Makes & Models and service the eastern side of greater Cincinnati and Northern Kentucky. Our experienced staff can assist you with all your claim needs, from light body to heavy frame and suspension repairs. We are also a certified Tesla Approved Body Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the quality of work performed. I felt respected through the entire process. You guys have my business.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Always room for approvement.
Likely to Recommend - 0.5/5.0 -
There was clearly damage that was caused by the same incident and not repaired. The Ford employee questioned my minor daughter during the dropoff instead of calling the insured party. The minor daughter was unable to answer the question and Ford took that to mean the damage was preexisting. Horrible customer service, inability to timely execute stated schedule, and inability to properly plan work. More specifically, the work was scheduled 2 weeks in advance of drop off. A week after the car was dropped off, the parts were still not ordered. A parts backorder led to further delays. Ford communicated delays only when called and specifically asked. Ford may no attempt to offer a loaner car for the extended delays until the day before the main part of the work was complete. Work took 5 weeks instead of 2 weeks, and even now is still not complete, minor parts still on backorder. Abhorrent experience that will be communicated with insurance company.
Repair Quality - 0.5/5.0 -
There was clearly damage that was caused by the same incident and not repaired. The Ford employee questioned my minor daughter during the dropoff instead of calling the insured party. The minor daughter was unable to answer the question and Ford took that to mean the damage was preexisting. Horrible customer service, inability to timely execute stated schedule, and inability to properly plan work. More specifically, the work was scheduled 2 weeks in advance of drop off. A week after the car was dropped off, the parts were still not ordered. A parts backorder led to further delays. Ford communicated delays only when called and specifically asked. Ford may no attempt to offer a loaner car for the extended delays until the day before the main part of the work was complete. Work took 5 weeks instead of 2 weeks, and even now is still not complete, minor parts still on backorder. Abhorrent experience that will be communicated with insurance company.
Customer Service - 0.5/5.0 -
There was clearly damage that was caused by the same incident and not repaired. The Ford employee questioned my minor daughter during the dropoff instead of calling the insured party. The minor daughter was unable to answer the question and Ford took that to mean the damage was preexisting. Horrible customer service, inability to timely execute stated schedule, and inability to properly plan work. More specifically, the work was scheduled 2 weeks in advance of drop off. A week after the car was dropped off, the parts were still not ordered. A parts backorder led to further delays. Ford communicated delays only when called and specifically asked. Ford may no attempt to offer a loaner car for the extended delays until the day before the main part of the work was complete. Work took 5 weeks instead of 2 weeks, and even now is still not complete, minor parts still on backorder. Abhorrent experience that will be communicated with insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good people! Nice work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Service and the job were done very well. I have used this collision center a long while and that doesn't plan on changing
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rob Oekler (estimator) did a phenomenal job keeping me updated on my vehicle this whole and explaining to me what was needed when I asked.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have to say I was very happy with my whole experience, Rob was super nice man explaining everything to me , and saw right on with the time frame of the finish date
Customer Service - 5.0/5.0 -
Rob was super nice guy, got my car done when he said it would be
My Experience - 5.0/5.0 -
This was the second time to bring my car to the collision center at Beechmont Ford very pleased with there work and professionalism. Job well done Dave Acree
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already did a survey
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work performed was superb.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Repair was great.. unknown employees took my old tonneau cover when I got a new one. Working on resolution
Customer Service - 4.0/5.0 -
Repair was great.. unknown employees took my old tonneau cover when I got a new one. Working on resolution
Likely to Recommend - 5.0/5.0 -
Quality was good, timeliness not so good