Bell & Osborn Auto Body

4.9 (127reviews)
97%
107 North Gatty Dr,  Saint Peters,  MO  63376
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Shop AssistantSparkles

We've been repairing vehicles for more than 50 years. Our Collison center is known for its expertise, honesty, and stellar service. Here at Bell and Osborn Autobody, we have a team that is certified and committed to delivering superior quality and service to all of our customers. We place customer safety and needs at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back looking like new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (127)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional workmanship with vehicles looking brand new after repairs. The staff receives high marks for excellent customer service, being friendly, helpful, and going above and beyond for customers. Communication is generally strong with regular updates throughout the repair process. Most repairs are completed on time or even early, though some delays occur due to parts availability. Customers appreciate the thorough work, attention to detail, and professional handling of insurance claims. The shop maintains a loyal customer base with many returning customers and strong recommendations to friends and family.
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"Exceptional customer service and the repair is phenomenal! Extremely happy with the service and repair! THANK ..." Read more
"I absolutely love the customer service and how fast they get my cars done. I unfortunately have gotten into a few accidents ..." Read more
"Bell and Osborn were rated the best on the Internet and after having visited them, I fully agree. Excellent work, great people, an all around great ..." Read more
"Great job repairing the car. Really came across that they are working for my best interest, not the insurance companies. Car was delivered back ..." Read more
"Bell and Osborn does excellent body work and they have gone above and beyond to assist me with an insurance problem."
"Everyday they gave me updates"
"Their communication was amazing"
"Always knew what was going on. If I had questions they readily answered them."
"Staff kept me well informed and helpful with insurance claim."
"The customers service was very up to date on everything."

My Experience

You guts were great! Beautiful work as promised. Highly recommend Bell and Osborn.

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The body work was excellent. The problem was as follows; a few days after I picked up my vehicle I got a warning from the onboard system about the battery being low. They recommended I drive the car about 30 minutes with everything turned off. The warning would go away and then reappear. I thought I may need a new battery. I took my car to Autozone to have the battery checked and possibly purchase a new battery. While the technician was checking the battery he noticed the batter cable was on the positive post but it was very loose. He tightened the cable and the problem went away. I am sure the cable was loosened at some point in the repair and not tightened properly.

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My Experience

GREAT PEOPLE THAT DO EXCELLENT WORK. I WOULD RECOMMEND THEM TO ALL MY FRIENDS AND FAMILY 😃😃😃

My Experience

My Experience

Excellent work . Highly recommend to

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Bell and Osborn does excellent body work and they have gone above and beyond to assist me with an insurance problem.

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Nice folksa

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Nice people quality craftsmanship

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Steve, Jessica, and the entire team that provided customer service and repair expertise when restoring my wife's car are to be commended!! They also completed the repairs within the time promised!! Thanks again guys!!😊

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See first answer for reasons

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Wonderful service. Very personable. Workmanship fine.

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Extremely caring

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It took way too long to get done. Car went in Dec 5 and didn’t come out till Jan 30 communication could be better for at times a week went by and didn’t hear a word

Customer Service

Better communication

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Beautiful repaint, great customer service. I’ve been coming back for more than ten years!

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Great repair work and really friendly staff.

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Great customer service.

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Repair Quality

I would give a rate of a 10 with know problem. The work look great and would tell every one To go there for all your work repair.

Customer Service

The customers service was very up to date on everything.

My Experience

We are long time customers of Bell and Osborn. We've always appreciated the quality work, and the honesty and integrity of the people. I learned that the shop is under new ownership since our last business with them many years ago. The new team has carried on Bell and Osborn's excellent service tradition. Jessica was very pleasant and efficient scheduling our appointment and managing our engagement. She made us feel like old friends, even though we only just met her. Steve was very conscientious about protecting our financial interests. When we first brought our Mercury into Bell and Osborn for repair, Steve was quite certain that it was a total loss. Steve found issues with the car that the initial insurance adjuster's estimate did not cover. Rather than starting to disassemble the car and racking up labor charges that would reduce the dollar amount of our eventual settlement, Steve worked directly with his assigned adjuster to explain the additional damage. The end result was that the insurance company deemed the car as a total loss, and we received the full settlement amount. Thank you Steve and Jessica! While I hope that we never need your services again, we'll definitely be back if we ever do!

My Experience

Everything was completed as expected. I was very satisfied with from making an appointment to pick up of my vehicle