Elmer Collision Center, LLC

5.0 (1,455reviews)
100%
1000 Bramblett Rd,  O'fallon,  MO  63366

In operation 5 years.

Elmer Collision Center is a Full Service Collision Repair Facility specializing in repair of both Foreign and Domestic Late model cars and trucks. Our technicians are very conscientious and detail oriented. They strive to repair every vehicle as if it were their own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,455)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return, often with complimentary interior and exterior detailing. The team is widely recognized for its professionalism, friendliness, and genuine care for customers during stressful situations. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process. While a few customers noted repairs occasionally took longer than initially expected or that proactive updates could be improved, these were minor points raised directly by customers and were generally offset by the outstanding overall experience and final results.
AI-Generated from reviews written in the last 12 months
Select to learn more
"I usually dont post reviews but I had literally the best experience with Elmer Collision. Super friendly and professional. Felt like my truck ..." Read more
"... the best- bar none! Communication is wonderful & their workmanship is second-to-none! Thank you Elmer for your outstanding work, my car ..." Read more
"... expected, but I was consistently updated on the progress. The completed work was perfect. Elmer did a fantastic job detailing my car. It looked brand new. I couldnt ..." Read more
"Craftsmanship was 1010. I couldn't be happier. They clearly take pride in what they do and it shows!"
"The body shop went above and beyond all expectations. Truck looks better than new."
"Was actually completed before the estimated date."
"They completed the work within the estimated time frame, very professional, very good to work with. My truck ..." Read more
"... the office staff was professional and courteous. My vehicle took longer than expected, but I was consistently updated on the progress. The completed work was perfect. ..." Read more
"... turned out beautiful communication was great and and they completed the job four days early outstanding work" Read more
"I didnt expect it to take nearly 3 weeks. I wasnt really provided a date"
"... excellent experience with Elmer Collision Center. They called to provide me updates about my repairs each week. They navigated dealing with an awful insurance company ..." Read more
"Communication was excellent. They kept me informed with the process. Explained every detail. Would definitely recommend"
"... courteous. My vehicle took longer than expected, but I was consistently updated on the progress. The completed work was perfect. Elmer did a fantastic ..." Read more
"... very thorough and explained every little thing. They answered phone calls promptly and answered every question asked and explained in detail. I would highly recommend ..." Read more
"... back for us. When waiting for the insurance they gave us regular updates even though they may have been the same, it was nice to know who were waiting on and it was ..." Read more

Likely to Recommend

I recommend them to everyone.

Repair Quality

Their work is always exceptional

Customer Service

Their customer service is top of the line. Always friendly and informative.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service & quality workmanship.

Customer Service

Great customer service & quality workmanship.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This has been the best experience I have ever had at any shop that I have been to. They are very helpful a long the entire process and they updated me with the repairs very often. I will only take my vehicles to Elmer Collision from now on

Customer Service

This has been the best experience I have ever had at any shop that I have been to. They are very helpful a long the entire process and they updated me with the repairs very often. I will only take my vehicles to Elmer Collision from now on

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Staffs are helpful and respectful! I appreciate their transparency and support. They always check in and give me updates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’ll tell everyone I know . Thank you guys

Repair Quality

I usually don’t post reviews but I had literally the best experience with Elmer Collision. Super friendly and professional. Felt like my truck was in good hands from the start. They did an amazing job on the truck. And quickly . Which are two rarities in itself. 10/10. Will go back for every one of my vehicle repairs if needed . Just a great group of people . Thank you guys

Customer Service

Same as before just amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Who's not even a particular area that I could critique something that you might have done wrong? Everything was done right

Repair Quality

The service was excellent. The repair job was amazing. The fact that you guys made my car look like brand new again even though it's 11 years old was impressive.

Customer Service

I was impressed by the fact that you guys on a regular basis kept me aware of the progress on my vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Elmer’s Collision is the best! From the time I walked in until I picked my car back up, the communication and friendliness of the staff was remarkable! The workmanship, the painting, and the cleaning of my car was outstanding. I love how you pay attention to the customer and are so detailed oriented. Elmer’s Collision is number 1 in my book! Great job! I feel like I have a brand new car again.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

excellent communication; superior workmanship. Super nice people

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My jeep looks amazing and they did a great job of keeping me updated. Made the whole process so easy!

Customer Service

My jeep looks amazing and they did a great job of keeping me updated. Made the whole process so easy!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Jacob is amazing. Tanya is kind. Ron is super professional everybody is great

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely, I like how clean everything looked in the shop was very clean. Also, I would definitely recommend you all to anyone.

Repair Quality

Everything looked just fine better than it looks before to me. I was definitely pleased about everything you all have done.

Customer Service

Everyone there was courteous and helpful and welcome me very well

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

10++++

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excelent

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Everyone was knowledgeable and the vehicle looked great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The body shop went above and beyond all expectations. Truck looks better than new.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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