Elmer Collision Center, LLC

5.0 (1,474reviews)
100%
1000 Bramblett Rd,  O'fallon,  MO  63366

In operation 5 years.

Elmer Collision Center is a Full Service Collision Repair Facility specializing in repair of both Foreign and Domestic Late model cars and trucks. Our technicians are very conscientious and detail oriented. They strive to repair every vehicle as if it were their own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,474)

Customers say
Overall Customer Satisfaction
Customers consistently praise Elmer Collision for exceptional service quality, outstanding communication, and impressive repair work. Reviewers frequently highlight the professionalism and friendliness of the entire staff, noting they feel supported through what can be a stressful experience. The quality of repairs is a standout theme, with many customers reporting their vehicles looked brand new or better than before the accident, often complemented by thorough interior and exterior detailing that exceeded expectations. Communication is widely celebrated, with customers appreciating regular updates at every stage of the repair process, proactive outreach, and transparency with insurance matters. While a few customers noted repairs occasionally took longer than initially expected or desired more proactive progress updates, these sentiments came directly from customer comments and were generally offset by satisfaction with the final results. Overall, customers express strong loyalty, with many stating Elmer Collision is the only shop they will use and enthusiastically recommending it to friends and family.
AI-Generated from reviews written in the last 12 months
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"... with the other drivers insurance company, but they went above and beyond to make sure I received the highest quality parts for my repair. I would recommend them in a heartbeat. ..." Read more
"... the best- bar none! Communication is wonderful & their workmanship is second-to-none! Thank you Elmer for your outstanding work, my car looks & performs ..." Read more
"... comfortable and informed during the entire process. Even went above and beyond and detailed the car interior to where it was practically brand new including yogurt stains and other messes. And they ..." Read more
"... the time I walked in until I picked my car back up, the communication and friendliness of the staff was remarkable! The workmanship, the painting, and the cleaning of ..." Read more
"... had the very best customer service and repair. They exceeded every expectation from car rental and return, updates on repair progress, repair completed in a timely manner and ..." Read more
"... Felt like my truck was in good hands from the start. They did an amazing job on the truck. And quickly . Which are two rarities in itself. 1010. Will go back ..." Read more
"Elmers called me throughout the repair with updates. They got my car done before I needed it for a standing appointment. It would have been difficult to reschedule. They ..." Read more
"... turned out beautiful communication was great and and they completed the job four days early outstanding work" Read more
"... the office staff was professional and courteous. My vehicle took longer than expected, but I was consistently updated on the progress. The completed work was perfect. ..." Read more
"I didnt expect it to take nearly 3 weeks. I wasnt really provided a date"
"... courteous. My vehicle took longer than expected, but I was consistently updated on the progress. The completed work was perfect. Elmer did a fantastic job detailing my car. It looked ..." Read more
"Communication was excellent. They kept me informed with the process. Explained every detail. Would definitely recommend"
"They kept me informed every step of the way! From the initial estimate, to updates during the repair, to completion within ..." Read more
"The communication was top notch. Car was ready before anticipated date. The car looked great. Elmer Collision exceeded my ..." Read more
"... back for us. When waiting for the insurance they gave us regular updates even though they may have been the same, it was nice to know who were waiting on and it was ..." Read more

Likely to Recommend

Repair Quality

Customer Service

No problem very helpful and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Only body shop I would ever use

Repair Quality

Great Collision shop!

Customer Service

Rose was very knowledgeable and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I was updated twice throughout my repair on the status of the repair.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We were extremely satisfied. We will be using Elmer anytime we need a fix.

Customer Service

They kept us informed with everything. We got called to inform us more damage was found and would possibly take a little longer to fix. We were never in the dark with our truck.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Elmer Collision offered great service. They kept me updated on what was going on with insurance and what repairs were needed for my car. They did an awesome job repairing my car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I have nothing but the highest praise for Elmer Collision. From my first estimate to picking up my repaired truck. Every person I talked with was so pleasant to work with. If they said they would call me back on a certain day, I got the call. They kept me informed through the entire process. My accident was no fault of my own and I know they had challenges with the other drivers insurance company, but they went above and beyond to make sure I received the highest quality parts for my repair. I would recommend them in a heartbeat. My truck looks amazing, paint matches great and I am so pleased we took our truck there! Thank you all for great service and a great repair!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The entire staff at Elmers went above and beyond to assure that I was comfortable and informed during the entire process. Even went above and beyond and detailed the car interior to where it was practically brand new (including yogurt stains and other messes). And they were fixing the exterior of the vehicle.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Elmer was great from start to finish! They explained every step of the process and kept me up to date throughout the repairs. Everyone I spoke with was kind and understanding and helpful with the insurance piece of the accident.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Extremely happy wouldn’t go anywhere else! Great people, kept me informed . Car looks great inside and out!!! Detailed my car inside hasn’t looked that great since I bought it! Thank you Elmer Collision!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Wonderful service. I highly recommend Elmer Coĺlision.

Customer Service

,Elmers Collision did great body work on my Rav 4. I can't even tell where the damage was. Im a senior and felt they went above and beyond to help make having a accident to getting repairs smooth. I highly recommend Elmers Collision.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding customer service and the work was perfect Thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and great communication

Customer Service

Jacob did a great job keeping us informed throughout the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The communication was top notch. Car was ready before anticipated date. The car looked great. Elmer Collision exceeded my expectations.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It was awsome and I had a rental car to get around while they repaired my car beautifully

Customer Service

The people are very nice

Kept me Informed?

Yes

Ready on Time?

Yes

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