Don's Auto Body Cottleville

4.9 (779reviews)
98%
5261 HIGHWAY N,  Cottleville,  MO  63304

In operation 57 years, 5 years at this location.

Don’s Auto Body is proud to be part of the fast growing community of St. Charles. We have enjoyed our first 53 years of service in the same St. Charles location, and we’re excited to add a second location in Cottleville, MO. We’re looking forward to our continued success in serving our third and fourth generation clients in their late model collision repair & refinishing needs for years to come. In celebrating our third generation ownership in the collision repair industry, our commitment to quality and customer satisfaction remains the number one priority. Don’s Auto Body looks forward to the opportunity to serve you and your collision repair needs. Please give us a call today and we will satisfy your concerns. We Specialize in… Advanced Vehicle Training, Safe and Proper Repairs, Streamlining the Repair Process, Trust Empathy and Direction, Late Model Collision Repair & Refinish, Complete Claims Assistance, Enterprise Elite Rental Car Assistance, Pickup and Delivery Available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (779)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team excels at managing insurance coordination, reducing stress for customers. Communication stands out as a key strength, with regular text and email updates keeping customers informed throughout the repair process. Timeliness is generally well-regarded, with several customers noting early completions, though some mentioned delays due to backordered parts or additional discovered damage. A few customers pointed out areas for improvement, including occasional miscommunication on completion dates, minor paint or alignment issues at pickup, and clearer timeline expectations - all noted directly from customer comments. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"We are very happy with the service we received! Our 2016 Lexus looks nearly brand new!!! Not only was the front fender repaired perfectly, ..." Read more
"Very pleased with how the repairs turned out, would highly recommend to anyone needing repairs. ..." Read more
"From start to finish my repair with Dons was completely stress free. I had a pretty extensive repair to the body of my ..." Read more
"... thorough during the process. And most importantly got my vehicle fixed like new and in a timely manner. Very pleased from start to completion. Highly recommend" Read more
"These guys were fantastic. Service, communication to myself and the insurance company was stellar. ..." Read more
"... through text made things incredibly convenient, and your communication throughout the entire process was excellent. Everyone was quick to respond, attentive, and kept ..." Read more
"Thank you for keeping us well informed and for working very diligently with the insurance company. Your staff is very courteous ..." Read more
"Very good weekly communication on the repair status of my truck."
"They updated me on the status of my truck a couple times a week."
"communication was lacking Was told that my car would be ready on Wednesday. My daughter drove 45 minutes one way to find that ..." Read more

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My Experience

The communication was amazing from everyone. They worked fast and made sure I was informed of everything I needed to be!

My Experience

So glad to see my car fixed so well, I can open my door now! I appreciate the great communication I had with everyone and the reasonable prices we had. Thanks so much!

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They were great!

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Very good consultation and communication with everyone.

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My Experience

Excellent job. Looks great!

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The Don's Auto Body team was great to work with. They took care of all the insurance stuff and even worked with us on an out of pocket matter. We've been going to Don's for over 20 years and wouldn't think of going anywhere else. Adam runs a top notch team!

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See previous comment

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communication was lacking Was told that my car would be ready on Wednesday. My daughter drove 45 minutes one way to find that it wasn't ready. All text messages indicated that it was done. We were not told that it wasn't ready until she got there. it was a total waste of time. The front desk staff did apologize but that was it. Would have appreciated something like a gas card for my daughters time and inconvenience

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Have already started.

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The work was great! Everyone was wonderful and I highly recommend Don’s auto. They give you a range of options and you pick what is best for you!

Customer Service

Scheduling was easy and adjustable, very pleasant!

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My Experience

Great job!

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Quick and efficient and looks brand new.

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We are very happy with the service we received! Our 2016 Lexus looks nearly brand new!!! Not only was the front fender repaired perfectly, the little nicks on the front are gone and our sensors work. The final detailing was very thorough as well. Personnel interactions were professional and friendly. We would definitely recommend Don’s for any auto body work!

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The repairs appear to be done well

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These guys were great. The work is flawless and timely. Amazing communication too.

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Professional customer service. Got me in quick and had my car back in a week. Took the time to walk through what to look for when I took it home and let me know to reach out if any problems surfaced.

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My Experience

My car looks amazing! Thanks so much.

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