Rick's Auto Body

5.0 (927reviews)

100%

(636) 926-9644

5729 Westwood Drive, Saint Charles, MO 63304

100%

5729 Westwood Drive
Saint Charles, MO 63304

Get Directions Website Email

About Rick's Auto Body

5729 Westwood Drive
Saint Charles, MO 63304

Get Directions Website Email

In operation 35 years, 26 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (927)

Sort By:
Newest
Rating

767 Customers Rated

5 Stars

74.9% Complete

(694)
4 Stars

5.5% Complete

(51)
3 Stars

0.9% Complete

(8)
2 Stars

0.9% Complete

(8)
1 Star

0.3% Complete

(3)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with repairs that make vehicles look like new or better than new. The staff receives high marks for being professional, friendly, and courteous throughout the process. Communication stands out as a major strength, with customers appreciating regular text updates and proactive information sharing. While some projects experienced delays due to parts availability or additional damage discovery, the shop maintained transparency and kept customers well-informed. The attention to detail extends beyond repairs, with many customers delighted by the thorough cleaning and detailing of their vehicles upon pickup.

Select to learn more

Service Quality
Communication

"... extremely impressed with the quality of their work. Lines and gaps were perfect . Great job to the staff." Read more

"They did an outstanding job."

"Best work I have ever had done."

"Looks like it never happened. You guys did a great job."

"... progress of repairing my car. Looking at my car, you would never know that it was involved in an accident!" Read more

"Communication was fantastic, I never had to ask questions, they were always ahead of the game."

"Frequent updates were received via text - across the entire process"

"... Body handled everything with the insurance company. They kept me well informed and updated on the progress of repairing my car. Looking at my car, you would ..." Read more

"I loved the text with tracking."

"Beautiful repair and friendly staff. Kept me well informed during the process."

Service Quality
Communication

Service Quality
Communication

"... extremely impressed with the quality of their work. Lines and gaps were perfect . Great job to the staff." Read more

"They did an outstanding job."

"Best work I have ever had done."

"Looks like it never happened. You guys did a great job."

"... progress of repairing my car. Looking at my car, you would never know that it was involved in an accident!" Read more

"Communication was fantastic, I never had to ask questions, they were always ahead of the game."

"Frequent updates were received via text - across the entire process"

"... Body handled everything with the insurance company. They kept me well informed and updated on the progress of repairing my car. Looking at my car, you would ..." Read more

"I loved the text with tracking."

"Beautiful repair and friendly staff. Kept me well informed during the process."

Guan (Hyundai owner) reviewed 7/30/26

Robert (Honda owner) reviewed 7/28/26

I learned of their shop from my previous insurance agent. I’ve changed insurance companies but not repair shops. Rick’s is also a preferred shop with my current insurance company

The repaired part looks like new. No evidence of the damage that was present

I have always been treated with respect. I feel they work quickly and efficiently to get me back on the road while providing top notch service.

Jack (Mitsubishi owner) reviewed 7/27/26

You guys are awesome!

Brett (GMC owner) reviewed 7/27/26

The repair is fantastic. Can't tell there was any damage. Customer service was top notch.

They did a fantastic job. Customer service was excellent. Would definitely recommend Rick's Autobody for your repair.

Joseph (Chevrolet owner) reviewed 7/23/26

Andrew (Kia owner) reviewed 7/17/26

Pedro (Honda owner) reviewed 7/10/26

Great service great attention to detail above and beyond with updates on our vehicle but the best part the outcome of vehicle!!! Like new !!! Thank you .

Clyde (Chevrolet owner) reviewed 7/6/26

Our repairs look like new. Worked around our Schedule. Kept us informed on repair progress. Would recommend others for repair work.

Steven (GMC owner) reviewed 7/6/26

Great service and communication.

Julie (Toyota owner) reviewed 7/1/26

Michael (Ford owner) reviewed 6/29/26

Great job once again.

Kay (Chevrolet owner) reviewed 6/19/26

Looks awesome. Appreciate the great customer service. Thanks!

Emily (Volkswagen owner) reviewed 6/18/26

Debbie (Honda owner) reviewed 6/17/26

Laura (Honda owner) reviewed 6/15/26

John (Chevrolet owner) reviewed 6/15/26

Great people to deal with

Great to deal with

Timothy (Ford owner) reviewed 6/12/26

Chris (Jeep owner) reviewed 6/11/26

Great job

Awesome

Mary (Hyundai owner) reviewed 6/8/26

From start to finish, Rick’s Auto Body handled everything with the insurance company. They kept me well informed and updated on the progress of repairing my car. Looking at my car, you would never know that it was involved in an accident!

John (Toyota owner) reviewed 6/8/26

Another wonderful experience

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Rick's Auto Body

About Rick's Auto Body

Reviews (927)

767 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?