Rick's Auto Body

5.0 (937reviews)

100%

(636) 926-9644

5729 Westwood Drive, Saint Charles, MO 63304

100%

5729 Westwood Drive
Saint Charles, MO 63304

Get Directions Website Email

About Rick's Auto Body

5729 Westwood Drive
Saint Charles, MO 63304

Get Directions Website Email

In operation 35 years, 26 years at this location.

Opened in 1991, our shop has been family owned and operated from day one. For more than three decades, we’ve built our reputation on honest work, quality repairs, and treating every customer like family. We repair all makes and models, handle all insurance claims, and provide complete collision services including auto body repair, painting, and paintless dent removal. Our mission is simple: restore your vehicle the right way, the first time, with craftsmanship you can trust.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (937)

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Rating

772 Customers Rated

5 Stars

74.5% Complete

(698)
4 Stars

5.5% Complete

(52)
3 Stars

0.9% Complete

(8)
2 Stars

0.9% Complete

(8)
1 Star

0.3% Complete

(3)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting results that look like new or better than before the damage. The friendly, professional, and knowledgeable staff receive frequent commendations for creating a welcoming experience. Communication stands out as a key strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness is largely viewed positively, with several customers noting early or on-time completions. A few customers, per their own comments, noted delays in completion dates and wished for more proactive communication when timelines shifted. The added touches of returning vehicles cleaned and detailed are frequently highlighted as exceeding expectations. Overall, customers express strong satisfaction and a high likelihood of returning and recommending the shop.

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Service Quality
Communication

"... extremely impressed with the quality of their work. Lines and gaps were perfect . Great job to the staff." Read more

"Rick's Auto Body was great to work with! The whole process was seamless, and communication was great. My car was done in great time, and came back cleaner ..." Read more

"The repaired part looks like new. No evidence of the damage that was present"

"Excellent customer service and repairs are outstanding. Love to walk in to a business and be greeted by friendly ..." Read more

"They did a fantastic job. Customer service was excellent. Would definitely recommend Rick's Autobody for your ..." Read more

"Communication was fantastic, I never had to ask questions, they were always ahead of the game."

"Had to wait on parts but we were updated every single day sometimes twice a day !!!"

"I received regular emails updating progress and phone calls if something needed to be discussed more fully."

"... Body handled everything with the insurance company. They kept me well informed and updated on the progress of repairing my car. Looking at my car, you would ..." Read more

"It was pushed a couple of days, but Ricks was very communicative and kept us updated throughout the process. This was absolutely no issue for us!"

Service Quality
Communication

Service Quality
Communication