Rick's Auto Body

4.9 (954reviews)

98%

(636) 926-9644

5729 Westwood Drive, Saint Charles, MO 63304

98%

5729 Westwood Drive
Saint Charles, MO 63304

Get Directions Website Email

About Rick's Auto Body

5729 Westwood Drive
Saint Charles, MO 63304

Get Directions Website Email

In operation 35 years, 26 years at this location.

Opened in 1991, our shop has been family owned and operated from day one. For more than three decades, we’ve built our reputation on honest work, quality repairs, and treating every customer like family. We repair all makes and models, handle all insurance claims, and provide complete collision services including auto body repair, painting, and paintless dent removal. Our mission is simple: restore your vehicle the right way, the first time, with craftsmanship you can trust.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (954)

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Newest
Rating

788 Customers Rated

5 Stars

74.7% Complete

(713)
4 Stars

5.5% Complete

(52)
3 Stars

0.8% Complete

(8)
2 Stars

0.8% Complete

(8)
1 Star

0.3% Complete

(3)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting results that look brand new or show no evidence of prior damage. The friendly, professional, and attentive staff received frequent commendations. Communication was a standout strength, with customers highlighting proactive text and email updates throughout the repair process. Timeliness was largely well-received, with several vehicles completed ahead of schedule. A few customers noted minor delays due to parts availability or additional damage discovered mid-repair, and one mentioned a preference for improved communication regarding completion date changes. Overall, customers express high satisfaction and a strong willingness to recommend the shop.

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Service Quality
Communication

"... insight to that industry. With that being said I was extremely impressed with the quality of their work. Lines and gaps were perfect . Great job to the staff." Read more

"The repaired part looks like new. No evidence of the damage that was present"

"They did a fantastic job. Customer service was excellent. Would definitely recommend Rick's Autobody for your ..." Read more

"... above and beyond with updates on our vehicle but the best part the outcome of vehicle!!! Like new !!! Thank you ." Read more

"The body work always looks top notch and everybody there is friendly and helpful. Thank You!!"

"Communication was fantastic, I never had to ask questions, they were always ahead of the game."

"I received regular emails updating progress and phone calls if something needed to be discussed more fully."

"Had to wait on parts but we were updated every single day sometimes twice a day !!!"

"... repairs look like new. Worked around our Schedule. Kept us informed on repair progress. Would recommend others for repair work." Read more

"Appreciate the service and communication during the process"

Service Quality
Communication

Service Quality
Communication