Schaefer Autobody Centers - O'Fallon Mo

4.9 (1,105reviews)
98%
#1 Team Drive,  O'fallon,  MO  63366
See Photos
Online Estimate
Book Appointment

In operation 41 years, 26 years at this location.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Call
Email

Reviews (1,105)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon completion. Communication stands out as a major strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers receiving their vehicles ahead of schedule. Customers also appreciate the helpful, professional, and friendly staff, as well as added touches like interior cleaning and assistance coordinating with insurance companies. A few customers noted areas for improvement directly from their experiences, including wishing for more proactive status updates without needing to call in, occasional delays beyond initial estimates, and difficulty reaching a live person by phone.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... exactly what was happening with my car. On top of that, they finished two days ahead of schedule without cutting any corners. Highly recommend!" Read more
"Highly satisfied! Great communication through out the whole process and my car looks brand new again! They even filled my low tires and filled my low windshield ..." Read more
"Communication was fantastic. The work that was done on my truck was above and beyond what I expected. We plan on bringing my wifes jeep up shortly, and ..." Read more
"Vehicle looks flawless and the team went above and beyond detailing both the interior and exterior. Highly recommend ..." Read more
"... amazing work. I can not explain how happy I was when it looked brand new and they only had my Acura for 9 days total. I'd recommend them to everyone." Read more
"... Schaefer Autobody! Their communication was excellent — the texting feature kept me updated at every stage of the repair, so I always knew exactly what was happening with ..." Read more
"... would recommend them to any one needing work done. Always professional and kept us informed the whole time they were working on it. Great place to go." Read more
"I received a number of text messages, keeping me up to speed on what was going on with the repairs"
"Great work and service. Just lack communication, and sometimes hard to get a hold of someone to find out the status of vehicles body work."
"I got a text at 4:10 PM on a Fridayto let me know my car was done, but I need to pick it up before five, but I couldnt ..." Read more

My Experience

Everyone I delt with was helpful and courteous

My Experience

Josh did a great job of communicating the status of our repair each day. Was completed sooner than expected.

Likely to Recommend

Repair Quality

Communication from Josh was great. Repairs were completed in a timely manner

Customer Service

Josh did great job with communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Love this place!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Thanks

Repair Quality

The receptionist and Jeff customer was excellent. Jeff shared information about their process that I hadn't considered. Vehicle was completed ahead of time. Just an overall pleasing customer service. Thanks for everything.

Customer Service

Very good customer service by receptionist, Jeff had great knowledge, and my car looked beautiful. They not only fix my car they buffed it out as well. Also the vehicle was ready ahead of time. I'm was extremely pleased with the overall experience.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Have a great team of employees are very helpful, very respectful and kept me updated on every part of the process. I greatly appreciate that. I hope to always be able to do business with your company. Thank you for such a nice experience with my Nissan.

My Experience

Great work and attention to detail.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Josh was very pleasant and professional. Kept me informed of progress and made sure car was detailed and ckd right to departure. Pleased with timing and service.

Likely to Recommend

Repair Quality

Service writer Josh was polite and professional. Notices kept me aware of work timing and it was completed a day early, looking better than new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing work. Quick and quality work. So happy and satisfied with the results.

Customer Service

Very friendly and bright staff.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jeff Gruenweld was great to work with, kept communicating the status of my truck repair. The work looks excellent and highly appreciated. Thank you Schaeffer Team.

Likely to Recommend

Clean vehicle on pick up was a nice touch!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Josh was excellent as a service advisor. He provided info on status and process that made me feel at ease. The work that was done was also excellent. I couldn’t have asked for a better outcome. Thank you.

My Experience

Likely to Recommend

Repair Quality

Always wonderful experience

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,105

Nearby Quality Collision Group, LLC – Mso Auto Body Shops

Auto body shops nearby

view more shops in: O'fallon  |  63366