Schaefer Autobody Centers - O'Fallon Mo

4.9 (1,147reviews)
97%
#1 Team Drive,  O'fallon,  MO  63366
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In operation 41 years, 26 years at this location.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM Basic
Honda
I-Car
Call
Email

Reviews (1,147)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the process. Timeliness was widely appreciated, as many vehicles were completed ahead of schedule. Customers highlighted the professionalism, friendliness, and helpfulness of the entire team. A few customers noted improvement opportunities including difficulty reaching someone by phone, occasional delays, and isolated follow-up concerns after pickup - all shared directly from customer feedback.
AI-Generated from reviews written in the last 12 months
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"Highly satisfied! Great communication through out the whole process and my car looks brand new again! They even filled ..." Read more
"... service I received from Schaefer Autobody. The team was professional, friendly, and kept me informed throughout the repair process. My car looks great, and the work was done ..." Read more
"Vehicle looks flawless and the team went above and beyond detailing both the interior and exterior. Highly ..." Read more
"Communication was fantastic. The work that was done on my truck was above and beyond what I expected. We plan on bringing my wifes jeep ..." Read more
"... first time there but we always go there when needed. Excellent customer service and work." Read more
"... exactly what was happening with my car. On top of that, they finished two days ahead of schedule without cutting any corners. Highly recommend!" Read more
"The vehicle was done a head of schedule and the truck looks awesome"
"Work was completed three days ahead of schedule. I was very pleased."
"There were several delays to the finish date and time frame originally indicated."
"It was delayed twice. My 30 days car rental allowance from the insurance ran out. I paid $700 out of my pocket for ..." Read more
"... would recommend them to any one needing work done. Always professional and kept us informed the whole time they were working on it. Great place to go." Read more
"Communication was exceptional throughout the entire repair experience."
"I received a number of text messages, keeping me up to speed on what was going on with the repairs"
"Great work and service. Just lack communication, and sometimes hard to get a hold of someone to find out the status of vehicles body work."
"I got a text at 4:10 PM on a Fridayto let me know my car was done, but I need to pick it up before five, but I couldnt ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Thank you guys for a stress free and seamless experience.

My Experience

Likely to Recommend

They did a wonderful job!

Repair Quality

The team at Schaefer made my experience really easy and they worked with me and answered all my questions. The result was excellent. I am quite satisfied with the work they did and their customer service.

Customer Service

Customer service was excellent. They answered all my questions, helped me with a rental and pick up and drop off of said rental.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jeff or Geoff is outstanding and makes it easy. Has helped my truck, jeep and Nissan and super happy

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Once again you guys knocked it out of the park. This is the 5-6 time I have used your for repair needs and the level of workmanship is always top notch. Thanks

Customer Service

Jeff was amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My car looks great and all my parts were replaced with Honda parts like promised. The communication from beginning to end was exceptional. I will definitely recommend you to others and be back if I ever have another accident.

My Experience

Everyone I encountered was very pleasant to work with. Very much hassle free. The car was completed several days ahead of schedule. I have already recommended a friend to your shop.

Likely to Recommend

Repair Quality

Customer Service

Thank you Jeff!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

From begining to the finish both the people working at Schaffers and the work on the vehicle was excellent!!!

Customer Service

They went over and above in repairing the car! Even cleaned it beautifully!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an amazing job and the car looks better than it did.

Customer Service

They were very friendly and helped every step of the way.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Cleaned up very nice. No issues at all so far

Customer Service

I texted and called quite often and had a response back quickly. Put hustle into getting parts in

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Was told two different times when car would be done and it wasn’t. Quality of work done was excellent

Customer Service

Wasn’t done when we were told it should be

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

I'm completely satisfied. They went above and beyond.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing customer service and they fixed my car in a timely manner.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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