Bellflower Collision

4.8 (1,631reviews)
96%
9853 Alondra Blvd.,  Bellflower,  CA  90706

In operation 26 years.

Services
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car

Reviews (1,631)

Customers say
Overall Customer Satisfaction
Customers consistently praise Bellflower Collision for exceptional customer service, with staff described as friendly, professional, and helpful. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before the accident. Communication is generally strong, with regular updates via text and phone calls keeping customers informed throughout the repair process. Timeliness varies, with some repairs completed ahead of schedule while others face delays due to parts availability or insurance coordination. The shop's attention to detail, including vehicle cleaning and detailing, is frequently appreciated. Areas for improvement mentioned by customers include more proactive communication about delays and ensuring all repair components are completed correctly the first time.
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"Amazing customer service! Everyone was very friendly and personable. I felt that multiple people went above and beyond ..." Read more
"Completely satisfied. Everyone was so helpful.so kind, so understanding!"
"The company is phenomenal!!!! Kind, patient and understanding"
"No communication with client and false information given to customer personal and staff argumentative"
"... especially as I am now without a rental vehicle. The handling of this repair has been extremely disorganized and unacceptable. I am very dissatisfied with how this matter has ..." Read more

My Experience

I worked with Richie on my repairs. He was very informative and helpful throughout the whole process. Let’s give him a raise!! 😇

Likely to Recommend

Repair Quality

Very friendly, professional, and timely. Highly recommend. Not to mentioned the great work they did.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do awesome work...ill keep taking my vehicles here when needed. Thankyou

Customer Service

Staff was pleasant and explained everything

Returned Clean

My Experience

John and the rest of the staff were very friendly and gave updates every step of the way. It was refreshing to see a business that actually cares about its customers and is friendly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely! A 100% I recommend family, friends or colleagues to come here

Repair Quality

They did and amazing job fixing my car, and they even cleaned it too. They went up and beyond when they come to taking care of my car. Thank you

Customer Service

They did and amazing job fixing my car, and they even cleaned it too. They went up and beyond when they come to taking care of my car. Thank you

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, staff very welcoming and kept me up to date. John was my contact and he was great. Thanks!!

Customer Service

See above, same applies.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy with how quick and efficient the work was done on the car! Would definitely recommend!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Steve bacca did an amazing job on my car 100% satisfied thanks Steve!!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Your repair shop has been one of the most helpful, considerate and fast. I really enjoyed doing business with you.

Customer Service

Customer service has been one of the best I have had the pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I was hoping it would have been in the original date suggested but it was delayed but it was good. No problems yet.

Customer Service

Very well mannered every answer answered in a timely manner

Likely to Recommend

Repair Quality

They finish on time

Customer Service

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Only place I would recommend 100% to all my friends!

Repair Quality

10+ Great body and repair shop. Love working with Richie! They did a beautiful job on my car!!!

Customer Service

From Richie to office staff, everyone was very nice and made the process very easy.

Returned Clean

Likely to Recommend

Repair Quality

Richie was my service advisor and he was superb. Richie is very personal, knowledgeable, and personal accommodating, he went above and beyond he provided excellent customer service and he's an asset to the company.

Customer Service

Returned Clean

My Experience

I liked how communicative they were with me in regard to the progress of my car repair.

Likely to Recommend

Repair Quality

Very good job

Customer Service

Likely to Recommend

Will bring you back my ‘97 Lexus 450 for a small paint job

Repair Quality

Steve Baca is cool 😎 Good Service

Customer Service

Awesome

Returned Clean