Benjamin's Auto Body

4.9 (963reviews)
99%
2155 Yale Way,  Reno,  NV  89502

In operation 41 years.

Benjamin’s Auto Body provides the highest level of service, convenience & cost advantage to our customers in the automotive appearance & repair business. At Benjamin’s, we’re dedicated to restoring your vehicle's appearance to like-new condition! We use the vehicle manufacturer’s original paints & products. Our experienced owners are both experts in the field & current in the latest trends & technologies. This expertise translates directly into an organization that is focused on the superb execution of services to our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (963)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or as if damage never occurred. The team receives high marks for proactive communication through calls, texts, and emails throughout the repair process. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. The front office staff are frequently highlighted for their professionalism, friendliness, and helpfulness. A few customers noted isolated concerns, such as incomplete repairs upon initial return or limited communication near completion, but these appear to be exceptions rather than the norm based on the volume of positive feedback shared.
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"I got my car back and it was not fixed all the way. My trunk does not fully close still and when I got ..." Read more
"... third time that we used Benjamin's Auto Body and were completely satisfied with the body work performed each time." Read more
"Excellent repair— looks like damage never happened"
"... communication with updates via email and phone calls. My car looks as good as the day I bought it. They even washed the inside and outside for me. Bonus ..." Read more
"My windshield now has streaks and scratches in it that weren't there before"
"Ready like a whole week early!"
"It was ready way before it was promised."
"Was done a week before the expected date"
"Not complete before giving car back"
"Vehicle completed in 4 days."
"Repair was done so quick and communication was top-tier! Would totally recommend!"
"Everyone was extremely helpful, I really appreciated the text and phone updates about the progress of my car repairs"
"Excellent communication throughout the process."
"... get answers. I did hear back later that day...but the communication was great early in the process....but at the end when I really needed to plan rental ..." Read more
"Your customer service and Communication Was excellent! The whole experience was great thank you guys !! Ill definitely be referring people ..." Read more

My Experience

Quality, fast, and friendly customer service. I appreciate how they call to provide regular updates on the status of the vehicle. Their coordination with my insurance is smooth.

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Returned Clean

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Great job work was impressive fast we received the vehicle two days early and the work looks factory finished impressive, I’ll definitely go to Benjamin’s next time thank you.

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My Experience

Likely to Recommend

Based on my experience, I will definitely recommend Benjamin's to anyone I know who needs repair to their vehicle.

Repair Quality

Benjamin's Auto Body took care of the repairs to my car much faster than we thought the repair process would be. Communication and scheduling with the front office was excellent and hassle-free. My car looks great and I'm happy to have it "back to normal". I highly recommend Benjamin's Auto Body to anyone who needs them!

Customer Service

Great customer service - efficient, professional and personable.

Likely to Recommend

Would highly recommend

Repair Quality

I was an insurance agent for over 30 years. I have dealt with several auto body shops Benjamin is one of the top ones I have dealt with. There work is superior.

Customer Service

Great people.

Returned Clean

My Experience

Grace and Keitra in the office were professional, courteous, and kind. They kept me informed throughout the entire process. This was the second car I took to Benjamin's, and like the first car, the work was excellent in all aspects of the project.

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My Experience

Yes, I fully satisfied with work that was done on my car; Not only that but the staff's trustworthiness is very important to point out, for I don't have one specific word to explain. Yes express my gratitude for the job well done

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Returned Clean

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When people ask who did the work I will highly recommend Benjamins Auto Body.

Repair Quality

My car looks like the day I got it. Very friendly staff. Very efficient. 5 star service.

Customer Service

Friendly, fast and knowledgeable.

Returned Clean

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Did a great job in less than the original estimated time.

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Met all of our expectations.

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Have used Ben’s services twice and I would not go anywhere else. Recommended to friends and family

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The ladies at the front desk are always kind, compassionate, knowledgeable and efficient. My car looks brand new. Great job!!

Customer Service

See original comment

Returned Clean

My Experience

The repair looks good as new and I greatly appreciate the attention to detail! Everyone was such a pleasure to work with and the communications were excellent. I am so very grateful for the effort to help us meet our travel plans. Thanks so very much. You turned my dismal mistake around and helped me feel great about my truck again and in a very prompt turnaround. You folks are great and I thoroughly enjoyed working with you.

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Very impressed with Benjamin’s

Repair Quality

Quality work and great staff

Customer Service

Top notch!

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Have already told some people about your great service

Repair Quality

Your customer service and Communication Was excellent! The whole experience was great thank you guys !! I’ll definitely be referring people to you.

Customer Service

Customer service was great! Thank you for all your help my car looks perfect!!! And you guys cleaned it so awesome.

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Communication was incredible

Returned Clean

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Hopefully, I won’t be back for a damaged car, but if it happens, I will be coming to you

Customer Service

Good work on my car

Returned Clean

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Repair Quality

The car looks great & everything so far is operational. Thee was a bit of a delay getting the car back with reprogramming. Other than that Benjamin’s was professional, courteous & kept me updated along the way with the progress of the car. There were no issues with the insurance company, Allstate, either I would recommend Benjamin’s auto body to anyone. Thank you

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