Bennett Auto Rebuilders, Inc.

4.6 (361reviews)
93%
2300 W 79th St,  Chicago,  IL  60620

A Family Owned Business For Over 60 Years. Large Smashes to Light Scratches - Foreign & Domestic - Insurance - Fleet - Frame, Suspension & Steering - Theft Repairs - Recommended by Many Major Insurance Companies

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (361)

My Experience

Great service!

Likely to Recommend

The bumper looked great.I just think there should be a checklist before you return the car to the customer to make sure the things that were pointed out were correct

Repair Quality

There were things that was not corrected when I dropped the vehicle off for repair, I understand that sometimes things get miss, but should there be a checklist to make sure everything is covered? You took pictures of what I showed you was wrong with the car. But when I picked it up , it wasn't correct

Customer Service

I didn't feel like the staff was pleasant but I do understand when there's a lot of things to be done.You don't always have time to be friendly with people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Have some discolorations on spots in rear. Will take it back for Eric to check them out.

Customer Service

Returned Clean

My Experience

Courteous and efficient. Would definitely refer!

My Experience

I’ve used Bennett several times in the past and will continue. They do excellent work in a shorter amount of time than expected and I couldn’t be more happy with the end result.

Likely to Recommend

Repair Quality

Just the time it took but I understand things you can't control

Customer Service

Returned Clean

My Experience

Great work

Likely to Recommend

Repair Quality

Great work

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Quality output is where it matters

Repair Quality

I have to say I’m truly satisfied with the work that has been done to my vehicle although there was some hiccups with communication you admitted the failure to communicate with me I appreciate that. This is also last minute my interior lights do not come on.

Customer Service

I believe I just shared that in the previous question

Returned Clean

My Experience

Professional experience from beginning to end ! Great job.

Likely to Recommend

100 %, I appreciate the extra things they did. The customer service was excellent.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I received a call that my car was done earlier than the expected date. Received my car and in less than a hour, the BACK of my car was making a noise. I felt the tire shaking so bad and instantly knew something was off. I called Bennet immediately to let them know what I was hearing and they said to bring it back after their lunch break. I then received another call shortly after saying that their mechanic heard the same sound coming from the FRONT. And I was sure that I heard this from the BACK tires, and reassured them it was coming from the back tires. I dropped my car off with no sounds and to pick it up with a sound. And then to feel gaslighted into thinking that it wasn’t their issue was disappointing. I dropped the car back off Friday afternoon and had to go the entire weekend with no vehicle. Bennet didn’t even give me the pleasure of calling me to let me know that my car was ready for pick up on Monday. I had to call them after work and asked was it. The paint is slightly chipped from taking the bumper on and off. I had high hopes for this company as they had 4 stars on Yelp. But I was treated like an inconvenience when my service was done improperly and rushed!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bennet auto repair did an excellent job restoring my Tundra.

Customer Service

Welcoming all ways. Friendly!

Returned Clean

Likely to Recommend

Repair Quality

The reason for the 9. The repair looks very professional, the only issue is that my interior is very dusty

Customer Service

Very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Well first of all, I was very disappointed the first day they called and said my car was ready. I get there and when they finally bring the car out, I'm looking it over on the outside and it wasn't to my liking at all, it had dried compound on it and it looked half dirty. Then I looked inside the car and I couldn't believe how it looked....they had left 1 of the rear passenger glass paynes on the back floor, the inside was dusty dirty and the decals(Nissan, Sr) was stuck to the inside rear glass windows. Also none of the inside glass of the windows were cleaned. I have done business with Bennett 2 to 3 other times and never experienced service like this! I ended up leaving my car there until the next day, for them to go back over my car. So when I came the next day to get my car it was some better, but windows were still dirty and I'm still not totally happy!

Customer Service

The customer service was ok, but I still say that im not totally happy with the finish job done to my car.

Returned Clean