C.D.E. Collision Centers (76 Th)

4.9 (3,040reviews)
98%
7659 S Western Ave,  Chicago,  IL  60620
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Shop AssistantSparkles

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,040)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and outstanding repair work. Many highlight that their vehicles were returned looking brand new, often detailed inside and out. Communication throughout the repair process is frequently commended, with customers appreciating timely text and phone updates at every stage. Numerous customers noted their vehicles were completed ahead of schedule, reflecting strong efficiency. The welcoming and knowledgeable front desk staff, combined with skilled technicians, created a family-like atmosphere that left customers feeling valued. A few customers noted areas for improvement, including occasional delays, minor issues upon vehicle return, and infrequent communication gaps, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"CDE has demonstrated their ability of provide quick, efficient, quality work with impeccable customer service. You can't tell my car had ever been damaged. Great ..." Read more
"... experience with CDE during my time of service. The whole staff was exceptional from the front desk to the shop!" Read more
"My car looks brand new as of I was never in accident. They were very professional and very understanding. ..." Read more
"... teams help in fixing my car. Everyone was polite. They repaired my vehicle in a timely manner." Read more
"Communication was SUPERB! I didn't have to call to ask questions because they were constantly updating me. They were ..." Read more
"My car looks really good. I had an estimated date and got it 4 days early. I am very satisfied with the service from C.D.E ..." Read more
"... was notified about the delay in a timely matter. I then received my car ahead of the new deadline." Read more
"It was ready before it was promised, which saved me money from the rental company so Im grateful."
"great customer service, on the vehicle and the communication, 5 stars from me"
"Communication was SUPERB! I didn't have to call to ask questions because they were constantly updating me. They were ..." Read more
"... I need to. They are extremely attentive and their communication was excellent. I knew what was happening every step of the way. They did an amazing job with the repairs. ..." Read more
"... the door. Not a huge deal. Otherwise, great job! Communication was top tier! I never had to worry about the status of my repair. And, it was available a day before ..." Read more
"... for the delay but I highly recommended going here fast service, good communication and great work my vehicle looked brand new and clean. My new go to spot for my vehicles." Read more
"The customer service, the constant communication and the overall professionalism were excellent."

Likely to Recommend

Repair Quality

Very good work and customer service was great.

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Professional and courteous company.

Repair Quality

Mike was great to work with. He kept me up to date throughout the repair process.

Customer Service

Mike was great and Liz at the front desk was very professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Keep up the great work...

My Experience

Thanks for the excellent work in my car I liked the messages sender to me about the steps doing in my car The work done in a few days Thanks

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a great job my car. Even cleaned it up real nice for pickup. Clear communication thru the entire process. Will use them again for sure.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service and professionalism from Liz at the front desk and the technician. My car was repaired and cleaned before the estimated date.

My Experience

Great customer service and the timeline was amazing. Great Job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The repairs were excellent and your staff very professional. I was pleasantly surprised with the communication from your staff. Especially Mike who notified us about our car getting finished, dealt with our insurance (which is awful to deal with) effectively. It was also nice to be able to call for updates and Liz and Mike were always a pleasure to talk to and informative about the process. You have a great staff at CDE.

My Experience

I was very satisfied with the work done on my car. In addition, I also appreciated the regular updates regarding the stages of repair - very professional. The work was completed before the estimated date, which was an added plus.

Likely to Recommend

Repair Quality

I’ve left feedback about my experience several days ago. As previously stated, I was very pleased with the service at C.D.E. Mike was professional and helpful. The job was completed in a timely manner and the regular updates were appreciated.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I love the step by step of progression

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very efficient ppl they was letting me know every move and progress on my car and the time to getting fix was even faster than what they told me…thanks to everyone I also gets my car so shiny ✨ looks like new ..C.D.E. represents professionalism thank you

Customer Service

Very efficient ppl they was letting me know every move and progress on my car and the time to getting fix was even faster than what they told me…thanks to everyone I also gets my car so shiny ✨ looks like new ..C.D.E. represents professionalism thank you

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work..alwasys trust them with my car.

Likely to Recommend

I would reccomend to everyone.

Repair Quality

Looked like new.

Customer Service

Everyone from the techs to ymthe reception were awesome!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service and effective communication.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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