C.D.E. Collision Centers (76 Th)

4.9 (3,014reviews)
98%
7659 S Western Ave,  Chicago,  IL  60620
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Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,014)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, professionalism, and exceptional repair work that leaves vehicles looking brand new. Many highlight the thorough communication throughout the repair process, with frequent text and phone updates keeping them informed every step of the way. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The friendly, knowledgeable, and welcoming staff atmosphere is frequently commended, with many customers describing a family-like feel. Several customers mention appreciating the complimentary interior and exterior detailing upon pickup. A small number of customers noted areas for improvement, including occasional delays in final notifications, minor color mismatches on replaced parts, and isolated concerns about missed damage items - all shared directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"... I knew what was happening every step of the way. They did an amazing job with the repairs. My car was very clean and detailed when I picked ..." Read more
"Great, Amazing customer service. Absolutely BEAUTIFUL work. My car looks brand new! They were very understanding. Good hearted people. ..." Read more
"Communication was SUPERB! I didn't have to call to ask questions because they were constantly updating ..." Read more
"... recommended going here fast service, good communication and great work my vehicle looked brand new and clean. My new go to spot for my vehicles." Read more
"They were professional, attentive and proficient in the quality of their work."
"Yes, from start to finish. It was excellent service. It was ready earlier than expected. Everyone was great, and very professional."
"... text messages regarding the status of my vehicle. Vehicle was ready a week prior to the estimated completion date! The work looks magnificent, not ..." Read more
"It was ready before it was promised, which saved me money from the rental company so Im grateful."
"Fantastic customer service, great communication, and quick turnaround!"
"They keep my informed from beginning to end. I was surprised when my car was completed in a week. Totally satisfied."
"... SUPERB! I didn't have to call to ask questions because they were constantly updating me. They were open to suggestions I had re: MY car." Read more
"... again if I need to. They are extremely attentive and their communication was excellent. I knew what was happening every step of the way. They did an amazing ..." Read more
"I received frequent text messages detailing the repair progress. It was ready on the date they had promised. Excellent ..." Read more
"The customer service, the constant communication and the overall professionalism were excellent."
"... the door. Not a huge deal. Otherwise, great job! Communication was top tier! I never had to worry about the status of my repair. And, it was available ..." Read more

My Experience

Great Customer Service, from start to finish, professional body work great attention to detail

My Experience

Great service and excellent quality

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very friendly and professional

Likely to Recommend

Repair Quality

Very professional, and friendly, from the front desk to the technicians

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mike and the guys did a good job on my daughter. car, got it back in a timely matter.

My Experience

Fantastic customer service, great communication, and quick turnaround!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work! Professional s/o Mike 💪🏽 and the Team

Likely to Recommend

I would definitely recommend.

Repair Quality

Very good work. My car is looking and driving better than it has been for years.

Customer Service

Excellent customer service. Everyone was very kind and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service and workmanship.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with Michael and Liz at CDE on 76th and Western. The appointment process with Liz was incredibly easy. She was pleasant, kind, and made everything seamless from the start. When I dropped off my car, Michael, one of the technicians, was just as friendly and professional. I needed a complete front windshield replacement, and he even took the time to remove my old window sticker so it could be saved, which I really appreciated. When I picked up my car, it was clean, the work looked great, and the repair was completed several days earlier than expected. That ended up saving me money on my rental car, which was an unexpected bonus. Overall, I had an excellent experience and would definitely recommend CDE to anyone needing auto glass repair or replacement. Thank you, Liz and Michael, for the outstanding customer service!

Likely to Recommend

Repair Quality

I am completely satisfied with the job and their professionalism.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would definitely recommend you guy's to anyone needing thier car repaired to try C.D.E!!! Excellent work and staff was polite and very informative.

Likely to Recommend

Absolutely had no problem 😊

Repair Quality

The service I received and the repairs on my car was simply awesome!!! I would recommend them to any and everyone in need of car repair service!!!

Customer Service

Oh my god they were super friendly and informative

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

mike did an excellent job. i had hoped the manager would be there so i could tell him personally

Customer Service

everyone was wonderful including the driver who dropped me off and picked meup

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend C.D.E. to family and friends.

Repair Quality

The company did a fantastic job on repairing my vehicle.

Customer Service

All staff were very friendly and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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