C.D.E. Collision Centers (Columbus)

4.9 (1,172reviews)
97%
3555 W Columbus Ave,  Chicago,  IL  60652
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Shop AssistantSparkles

In operation 44 years, 28 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,172)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for professionalism, friendliness, and helpfulness throughout the repair process. A standout highlight across numerous reviews was the proactive communication - customers appreciated being kept informed via calls and texts at every stage. Timeliness was another strong theme, with many vehicles completed ahead of schedule, exceeding customer expectations. A small number of customers noted concerns such as paint mismatches, incomplete repairs, or parts not being available, reflecting areas customers felt could be improved.
AI-Generated from reviews written in the last 12 months
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"... great job. Thank you. I appreciate the work done, timely repair, clear straight forward process, and updates. Thankful you are recommended by State Farm. I was ..." Read more
"This shop has always performed high quality repairs. Once again I am totally satisfied."
"The work was excellent and the repair time incredibly quick. Totally undetectable. Great work"
"... was very professional and straight to the point. The job was excellent and quick turnaround to get my car back. I will refer CDE to all of my Railroad friends ..." Read more
"... exactly where my car was in the process of repair. The repair itself was done quickly and the work that was done was done perfectly." Read more
"... was given constant updates via text and phone calls my car was actually given to me a week early and for that I am forever grateful thank you" Read more
"They under promised and over delivered ! I got my car back sooner than anticipated. My car looks back good ! ..." Read more
"... more than satisfied with the job that was done AND my truck was ready 3days earlier than expected" Read more
"... happened to it. Paint spot on, color detailed, and ready before the normal time frame, which I appreciated." Read more
"Yes, the job was finished earlier than the original expected completion date."
"They called me and texted me every step"
"... service I received while my car was in for repair. The daily updates on the timeline of completion. Thank you. C.D.E. Auto" Read more
"Thank you for making this a pleasant experience. I especially appreciate the regular updates on the progress of the repair. A big thank you to the front desk ..." Read more
"... superb. Could not tell the car was in an accident. Company kept me informed at all times. Great work. Thank you." Read more
"... body work of my car. I appreciated the fact that each time you were clear about how long it might take, and provided updates, and kept me informed." Read more

Likely to Recommend

I will be sure to tell everyone about the great service.

Repair Quality

I am completely happy with the service that I received. My vehicle looks amazing. Conner, who is the manager, was simply wonderful. He was extremely professional, and answered all of my questions. After speaking with him, I knew my truck was in safe hands. I work in Media, not only will I tell my listeners, I will tell all of my family and friends about the work they do. They will always be my first choice. Thank you, Conner and the entire staff of C.D.E. you are appreciated.

Customer Service

I am completely happy with the service that I received. My vehicle looks amazing. Conner, who is the manager, was simply wonderful. He was extremely professional, and answered all of my questions. After speaking with him, I knew my truck was in safe hands. I work in Media, not only will I tell my listeners, I will tell all of my family and friends about the work they do. They will always be my first choice. Thank you, Conner and the entire staff of C.D.E. you are appreciated.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The paint does not match

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I had a great experience with C.D.E. Collision. The team was professional, kept me informed throughout the process, and the repair was completed with excellent quality. I really appreciate the outstanding customer service and would definitely recommend them

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly professional staff. Work completed in a timely workmanlike fashion.

Customer Service

Excellent customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This shop has always performed high quality repairs. Once again I am totally satisfied.

Customer Service

Everyone I interacted with in person or by phone was professional and cordial.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So far so good

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice job I’m completely satisfied.

My Experience

Thanks to the entire C.D.E team, they did an excellent job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the updates with the status of my vehicle via text and telephone conversations with Connor. Great experience, Thank You

Likely to Recommend

Very professional

Repair Quality

Very professional and friendly, I was kept updated on my vehicle via text, and Connor called me by telephone to keep me updated on my vehicle via text.. Excellent customer service.

Customer Service

Connor was very professional .

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication with details were very professional

Customer Service

100%

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything went very smoothly car was fix color match perfectly grate work! thanks

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The gas circle car topper was painted not replaced !! I can still see damage under the paint.

Customer Service

Great personal!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would absolutely recommend CDE.

Repair Quality

Thank you for doing a good job on the body work of my car. I appreciated the fact that each time you were clear about how long it might take, and provided updates, and kept me informed.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very clean facility, excellent employees and quick turn around!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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