C.D.E. Collision Centers (Columbus)

4.9 (1,195reviews)
96%
3555 W Columbus Ave,  Chicago,  IL  60652
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Shop AssistantSparkles

In operation 44 years, 28 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,195)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for professionalism, friendliness, and helpfulness throughout the repair process. A standout highlight across numerous reviews was the proactive communication, with customers appreciating regular updates via phone and text at every stage. Timeliness was another strong point, as many customers reported receiving their vehicles ahead of the promised date. A few customers noted minor issues such as paint mismatches, incorrect trim installation, and a rear-view mirror needing follow-up, reflecting areas customers felt could be refined further.
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"This shop has always performed high quality repairs. Once again I am totally satisfied."
"The work was excellent and the repair time incredibly quick. Totally undetectable. Great work"
"You did a great job. Thank you. I appreciate the work done, timely repair, clear straight forward process, and ..." Read more
"... of repair. The repair itself was done quickly and the work that was done was done perfectly." Read more
"Car looks new again. They did a great job"
"... was given constant updates via text and phone calls my car was actually given to me a week early and for that I am forever grateful thank you" Read more
"They under promised and over delivered ! I got my car back sooner than anticipated. My car looks back good ! They had ..." Read more
"Friendly, helpful staff, kept me updated along the way, car ready a day early, all good"
"... more than satisfied with the job that was done AND my truck was ready 3days earlier than expected" Read more
"Yes, the job was finished earlier than the original expected completion date."
"Everyday. It was unsual to me. Never had great service that invested that much effort and time to keep customer informed."
"They called me and texted me every step"
"... service I received while my car was in for repair. The daily updates on the timeline of completion. Thank you. C.D.E. Auto" Read more
"In times like this its nice to have a shop that communicates and is as helpful"
"I liked the fact that CDE kept me updated throughout the whole process of fixing my car. Very polite staff ..." Read more

My Experience

Everyone was friendly and courteous. Fast no wait service. When I picked up my car he explained everything to me what was done to complete my car and what needs to be done to care for my car. I really appreciate they service that is why I came back to have my car done here.

Likely to Recommend

Repair Quality

Friendly, courteous, and fast service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They took it too long and then they fix my car, but then not finish the job. They fix my fender, but they don’t put the cover fender loose ugly but the guy say as a favor for me. I know he charged to the insurance for this job, but they don’t finish the job and I took the car like that. It is incredible. They do the whole job. They got the money they approve from the insurance company and insurance for something simple. They don’t finish, but they charge everything to the to the insurance that’s not right for me

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing!!! I love their work!! My vehicle looks like new!!! Would definitely good back and recommend to everyone!

Customer Service

Amazing service. Helpful and answered all my questions.

Returned Clean

My Experience

Vehicle looks great!

My Experience

The car looks great. They did an excellent job. I’m very pleased.

Likely to Recommend

Repair Quality

Everyone was very polite and very courteous from the time I walked through the door I was very satisfied

Customer Service

Returned Clean

My Experience

Great, communication great customer service, great, helpful value, knowledgeable

My Experience

While the repairs took a bit longer than expected, the communication was great and I’m pleased with the final product.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service specially the manager Connor. I really appreciate all the help and the excellent customer service!! Definitely I will recommend this location.

My Experience

They did a great job with repairs, great customer service and really cared about doing a good job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience- great work!

My Experience

Everyone was always polite, informative of the work ro be done and did not hesitate in answering questions i may have had. I wss really pleased with the time period before picking up my vehicle. A good experience

Likely to Recommend

Repair Quality

I had a wonderful experience. Staff were great and informative. More than anything I was very satisfied with the time it took to repair my car. They contacted me keeping me updated on the progress being done.

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Buena Atencion al cliente

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Trusted with excellent service!

Customer Service

I was kept update with condition or status of my car. After car received, had received the necessary care base on the repair that was done, specific example is my car paint.

Returned Clean

My Experience

Fast Service and Professional Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean