Alsip Auto & Collision
11830 S Cicero Ave,
Alsip,
IL
60803
USA
In operation 26 years.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, knowledgeable, friendly, and easy to work with throughout the entire repair process. Timeliness is a strong highlight, with numerous customers noting repairs were completed on time or even ahead of schedule. Communication is another standout, as customers appreciated being kept informed and updated throughout the process. Several customers mentioned they would enthusiastically recommend the shop to friends and family, with many noting they are returning customers. A few customers noted through their own comments that phone responsiveness could be improved, and occasional delays were mentioned, though these did not significantly impact overall satisfaction.
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Service Quality
"... my vehicle was in good hands from start to finish. Excellent customer service and quality work — I will absolutely be returning and recommending them to others."
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"Amazing work! Fast & highest quality delivered from customer service to finished product. 1010 would recommend!!"
"Alsip Auto and Collision did an excellent job on my bumper. The painting matched perfectly and the damage deep ..."
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"Excellent service! Took my car in for a major repair. Fast turnaround, honest staff, and reasonable prices. Will definitely be back"
"The entire service was excellent and the car looks brand new again!"
"They were friendly. and professional and got the job done sooner than I thought they would."
"Got it back sooner than anticipated."
"Done before scheduled"
"Repairs look great. And they finished the repair in the timeframe they originally gave me! Highly recommend!"
"Done on time"
"Kept us up to date at all times."
"Staff was very friendly and explained all steps effectively. Fast response time and fast repair with no issues.!"
"They communicated very well and had my car done in a reasonable time frame."
"Absolutely recommend 100%. Finished in a timely manner and the staff was very respectful and communicative. Did a great job on my car."
"I leave a couple voice messages to scheduled an appointment and never get a reply but have no issues when i go in person"
Hi-Tech Machining
(Audi owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Daphney
(Kia owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0 -
Will do
Repair Quality - 5.0/5.0 -
Thanks for taking care of my care and finishing in a respectable time, not a long wait, I hear from friends that do but a worthwhile wait for me. Detail work is fantastic.🙌🏾🙌🏾 Have a blessed day Thank you
Customer Service - 5.0/5.0
Returned Clean
Gena
(Hyundai owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Melissa
(Infiniti owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perfect job as always
Returned Clean
Stanley
(Acura owner)
reviewed 5/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire service was excellent and the car looks brand new again!
Customer Service - 5.0/5.0
Returned Clean
Chanda
(Chevrolet owner)
reviewed 5/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Monifa
(Mazda owner)
reviewed 5/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jean
(Honda owner)
reviewed 5/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of work is perfect
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Krzysztof
(Jeep owner)
reviewed 5/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Strongly recommened for others people
Returned Clean
Therese
(Honda owner)
reviewed 5/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would give you a 10+ if it would let me.
Customer Service - 5.0/5.0 -
Again, a 10+.
Returned Clean
Thomas
(BMW owner)
reviewed 4/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new! They did a great job and got it done very quickly!
Customer Service - 5.0/5.0 -
Very professional and made the whole process very easy
Returned Clean
Phillip
(Jeep owner)
reviewed 4/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Krzysztof
(Toyota owner)
reviewed 4/2/26
Likely to Recommend - 5.0/5.0 -
I'm returning costumer it is my second vehicle done in this shop.
Repair Quality - 5.0/5.0 -
Totally satisfied car was taken care as promised, work was done in time . Repair on high standard quality clen job as promised. Thank you.
Customer Service - 5.0/5.0 -
Very satisfied professional people.
Returned Clean
Jeannine
(Chevrolet owner)
reviewed 3/26/26
Likely to Recommend - 5.0/5.0 -
Would definitely recommend to others.
Repair Quality - 5.0/5.0 -
Great service in a timely manner.
Customer Service - 5.0/5.0 -
Very easy to deal with.
Returned Clean
James
(Honda owner)
reviewed 3/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work both body and mechanics.
Customer Service - 5.0/5.0
Returned Clean
Karen
(Mitsubishi owner)
reviewed 3/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alsip Auto Collision is great. Stanley is always super helpful & honest.
Returned Clean
Elihu
(Chevrolet owner)
reviewed 3/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good 👍
Customer Service - 5.0/5.0 -
very good
Returned Clean
John
(Lexus owner)
reviewed 3/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gena
(Hyundai owner)
reviewed 3/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service!
Returned Clean
Pamela
(Hyundai owner)
reviewed 3/4/26
Likely to Recommend - 5.0/5.0 -
Customer service was awesome staff friendly and knowledgeable
Repair Quality - 5.0/5.0 -
Great service. Friendly and work was done on time and the results were great.
Customer Service - 5.0/5.0 -
Customer service was awesome. They worked with the insurance company. We are very satisfied.