Caliber - Blue Island - Western Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Reviews (915)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My new car was in your garage for the fire, car totaled and haven’t heard from your insurance company
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0 -
My caliber Garage burnt down with my vehicle in it, totaled
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
never received my vehicle back
Customer Service - 0.5/5.0 -
My vehicle burned up in a fire at the facility now Im being told I will be given the value of my vehicle which is 4,000 less than what I owe
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The lady at the front desk is great. Brian kept me in the loop the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked good and as if it just got off the showroom floor. I would definitely bring any of my vehicles here to get work done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs completed timely
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If ever I need repairs on my vehicles, I'll wait to get serviced by Caliber.
Repair Quality - 5.0/5.0 -
I loved the daily updates. It made me feel included along the process of my vehicle. The paint job was amazing. Very detailed and thought out through and through.
Customer Service - 5.0/5.0 -
The personnel was amazing. From reception to repair man. I felt very welcomed.
Returned Clean
Likely to Recommend - 4.5/5.0 -
They're a great shop overall. I don't think that they are negligent in any way. I just think that based on where the damage was they perhaps were not aware to look elsewhere To confirm damage and other areas. It rides rough
Repair Quality - 4.5/5.0 -
Just received the car so far it is driving OK but not totally totally good rides a little rough is Kitty due to calibrations or it could. Be some additional underlining repairs.
Customer Service - 4.5/5.0 -
They Did a good job overall.
My Experience - 5.0/5.0 -
Great communication thru the whole process. Thanks to Dez especially for helping me understand the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The receptionist and Thomas is the best, and to be honest, as long they are there, that’s where I’m going, no other place!!!!!
My Experience - 5.0/5.0 -
Always phenomenal service and work
My Experience - 5.0/5.0 -
The staff was so polite and kept me informed with the progress of my car. They helped me with the rental and kept my insurance informed as well. The final product was was impeccable. Thank you Caliber. I will highly recommend you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Totally satisfied with the work just didn't think it would take so long. I appreciated the updates
Customer Service - 5.0/5.0 -
Appreciated the updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied with the way Caliber kept me informed about my repairs. I really appreciated that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciated the way Caliber kept me informed about the repairs on my car and I was well pleased with the work.
Customer Service - 5.0/5.0 -
I was satisfied with the way Caliber kept me informed about the progress of my car and the repairs, I was really pleased.