Caliber - Berwyn

4.7 (1,868reviews)
93%
6305 Ogden Avenue,  Berwyn,  IL  60402

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,868)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The team is frequently commended for their attentiveness, patience in answering questions, and keeping customers well-informed at every step. Timeliness receives positive feedback, with many repairs completed earlier than expected, though some customers noted delays that were generally well-communicated. The quality of repairs is consistently excellent, with vehicles often looking better than new and customers expressing high satisfaction with the workmanship. Many customers specifically mention they would highly recommend the shop to family and friends, indicating strong overall satisfaction with the service experience.
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"Best communication Ive ever had from an auto body shop"
"... not only completed the job in a timely manner, but they communicated very well with us on the status of my car. The staff were extremely helpful and very friendly. ..." Read more
"... Great job in repairing the damage to my vehicle and communicated with me along the way. I will recommend them to all my family and friends." Read more
"The communication was amazing from day 1. From text and phone calls and my car was done earlier than usual."
"Great - Communication- updates on status. Customer service"

My Experience

Good job.

My Experience

Amazing job by everyone! Best customer service I’ve experienced. Sam & Joe are OUTSTANDING!!

Likely to Recommend

Got the front of our Outback looking factory fresh, as well as the rest of the exterior with some TLC cleaning. The staff goes the extra step with care and consideration. I’m beyond satisfied. Take it to Caliber!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Great job, very professional and they weer always communicating about the status of the car. Very professional people.

My Experience

My vehicle was meticulousy repaired to brand new condition. Joe estimated the repairs would take a week, but knowing I was leaving town delivered my car a day early. Talk about customer service! Caliber doesn't just talk the talk, they walk the walk by delivering quality workmanship along with top notch professionalism, add a warranty for as long as you own the vehicle and what more could you ask for?

Likely to Recommend

Repair Quality

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Repair Quality

I took my car there to be fixed and everything was done excellent. The personal there were very helpful and nice. My car now is very well.

Customer Service

Returned Clean

My Experience

Likely to Recommend

highly recommended

Repair Quality

im very satisfied, job well done, thanks to a great friendly staff

Customer Service

from front desk nice lady to general manager, estimator all very friendly

Returned Clean

Likely to Recommend

I always recommend CC at this location, have tried another, and they fall short in other areas that I mentioned.

Repair Quality

CC at this location is my go-to to get my car fixed. Am always very satisfied with their work, customer service, and in communicating the progress of the repairs. Thank you.

Customer Service

Excellent! Joe is great in welcoming me back as a customer; he’s very personable and a true professional.

Returned Clean

Likely to Recommend

Repair Quality

I had a great experience with them. Very friendly and helpful.

Customer Service

Returned Clean

My Experience

I’ve been there before with my last three cars, they’ve been helpful, friendly, and above all very honest and professional. I wouldn’t take my car anywhere else.

Likely to Recommend

Repair Quality

It was a crazy experience with my car being stolen, recovered, and needing repair. With so many wheels turning in this event, Caliber was the part that was most reliable, professional, and informative. Great communication.

Customer Service

Sam and Joe, especially were top notch with communication.

Returned Clean

My Experience

Likely to Recommend

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Repair Quality

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Returned Clean

My Experience

Quality work delivered on time!

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I like it

Repair Quality

I am Satisfied and I said thank you

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Caliper guys did the job right, no concerns

Customer Service